#1
Which of the following is an example of interpersonal conflict?
A country fighting a war against another country.
A disagreement between siblings over household chores.
A company facing financial issues due to market competition.
A student struggling with a difficult exam question.
#2
Which type of conflict involves a struggle between a character and an outside force?
Interpersonal conflict
Intrapersonal conflict
External conflict
Internal conflict
#3
Which of the following is NOT a stage in the conflict resolution process?
Denial
Escalation
Resolution
Maintenance
#4
Which of the following is an example of cultural conflict?
A disagreement over the choice of restaurant.
A clash of values between generations.
A negotiation between business partners.
A debate over scientific theories.
#5
Which conflict resolution style involves high assertiveness and low cooperation?
Collaborating
Compromising
Avoiding
Competing
#6
What is a characteristic of intrapersonal conflict?
It involves two or more individuals.
It occurs within an individual's mind.
It always leads to aggressive behavior.
It is always easy to resolve.
#7
In negotiation theory, what is the 'win-win' approach to conflict resolution?
One party gains at the expense of the other.
Both parties seek mutual benefit and compromise.
One party dominates the other to achieve its goals.
Both parties withdraw from the conflict.
#8
What is a common characteristic of conflict escalation?
Decrease in tension and hostility.
Increased communication and understanding.
Use of aggressive language and behavior.
Openness to compromise and negotiation.
#9
What is the primary goal of conflict management?
To eliminate all conflicts.
To avoid confronting conflicts.
To resolve conflicts constructively.
To escalate conflicts for resolution.
#10
What is the primary difference between substantive and affective conflicts?
Substantive conflicts involve emotions; affective conflicts involve tangible issues.
Substantive conflicts involve tangible issues; affective conflicts involve emotions.
Substantive conflicts involve negotiation; affective conflicts involve avoidance.
Substantive conflicts involve avoidance; affective conflicts involve negotiation.
#11
Which of the following is an example of organizational conflict?
A couple arguing over household finances.
Two employees disagreeing over project deadlines.
A community protesting against environmental pollution.
A student struggling with academic stress.
#12
What is a distinguishing feature of conflict transformation?
It aims to avoid conflict altogether.
It focuses on structural changes and reconciliation.
It intensifies conflicts for resolution.
It ignores the underlying causes of conflict.
#13
What is the difference between distributive and integrative bargaining?
Distributive bargaining focuses on long-term relationships; integrative bargaining focuses on short-term gains.
Distributive bargaining emphasizes collaboration; integrative bargaining emphasizes competition.
Distributive bargaining aims to maximize joint gains; integrative bargaining seeks to divide resources.
Distributive bargaining involves fixed resources; integrative bargaining involves expanding the resources.
#14
In a negotiation process, what is the 'BATNA' acronym used for?
Best Alternative to a Negotiated Agreement
Better Assessment of Terms and Negotiation Approaches
Building Agreement Through Negotiation and Adaptation
Balancing Terms and Negotiation Agreements
#15
What is the essence of constructive conflict?
It leads to mutual destruction.
It fosters growth and positive change.
It escalates quickly into violence.
It results in win-lose outcomes.