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Understanding Conflict Types Quiz

#1

Which of the following is an example of interpersonal conflict?

A disagreement between siblings over household chores.
Explanation

Interpersonal conflict occurs between individuals within a relationship.

#2

Which type of conflict involves a struggle between a character and an outside force?

External conflict
Explanation

External conflict involves a character pitted against an outside force or circumstance.

#3

Which of the following is NOT a stage in the conflict resolution process?

Denial
Explanation

Denial is not typically considered a stage in the conflict resolution process.

#4

Which of the following is an example of cultural conflict?

A clash of values between generations.
Explanation

Cultural conflict involves disagreements stemming from differing cultural values, norms, or beliefs.

#5

Which conflict resolution style involves high assertiveness and low cooperation?

Competing
Explanation

Competing involves prioritizing personal goals over the needs of others.

#6

What is a characteristic of intrapersonal conflict?

It occurs within an individual's mind.
Explanation

Intrapersonal conflict is internal, involving conflicting thoughts or emotions within oneself.

#7

In negotiation theory, what is the 'win-win' approach to conflict resolution?

Both parties seek mutual benefit and compromise.
Explanation

The 'win-win' approach aims for a resolution where all parties gain and compromises are made.

#8

What is a common characteristic of conflict escalation?

Use of aggressive language and behavior.
Explanation

Conflict escalation often involves heightened emotions and aggressive actions.

#9

What is the primary goal of conflict management?

To resolve conflicts constructively.
Explanation

Conflict management aims to address conflicts in a way that promotes positive outcomes and resolutions.

#10

What is the primary difference between substantive and affective conflicts?

Substantive conflicts involve tangible issues; affective conflicts involve emotions.
Explanation

Substantive conflicts concern tangible matters, while affective conflicts involve emotional tension.

#11

Which of the following is an example of organizational conflict?

Two employees disagreeing over project deadlines.
Explanation

Organizational conflict arises within a workplace setting, often involving disagreements over tasks or policies.

#12

What is a distinguishing feature of conflict transformation?

It focuses on structural changes and reconciliation.
Explanation

Conflict transformation seeks to address conflicts at their root causes, often through structural changes and reconciliation efforts.

#13

What is the difference between distributive and integrative bargaining?

Distributive bargaining involves fixed resources; integrative bargaining involves expanding the resources.
Explanation

Distributive bargaining divides fixed resources, while integrative bargaining seeks to create value and expand resources for mutual benefit.

#14

In a negotiation process, what is the 'BATNA' acronym used for?

Best Alternative to a Negotiated Agreement
Explanation

BATNA refers to the best course of action a party can take if negotiations fail to produce a satisfactory agreement.

#15

What is the essence of constructive conflict?

It fosters growth and positive change.
Explanation

Constructive conflict leads to positive outcomes such as growth, innovation, and improved relationships.

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