#1
Which of the following is NOT a characteristic of organizational change?
Inevitable
Unpredictable
Unmanageable
Continuous
#2
Which model of organizational change focuses on the process of unfreezing, changing, and refreezing?
ADKAR Model
Kotter's 8-Step Model
Lewin's Change Management Model
Kübler-Ross Change Curve
#3
What is the primary purpose of organizational change?
To maintain the status quo
To improve performance and adapt to new circumstances
To decrease employee morale
To increase bureaucracy
#4
Which of the following is NOT a common reason for organizational change?
Technological advancements
Market competition
Employee satisfaction
Regulatory requirements
#5
What is the role of a change agent in organizational change?
To resist change
To facilitate and manage change
To ignore change
To implement change abruptly
#6
Which of the following is NOT a strategy for overcoming resistance to change?
Communication and education
Forcing change without employee involvement
Participation and involvement
Negotiation and agreement
#7
What is a key element of organizational development?
Staying stagnant
Continuous improvement
Avoiding change
Hierarchical decision-making
#8
Which of the following is NOT a stage in Kurt Lewin's Change Management Model?
Unfreezing
Changing
Stabilizing
Refreezing
#9
What is the focus of the Force-Field Analysis technique in organizational change?
Identifying resistance to change
Determining organizational hierarchy
Assessing financial performance
Analyzing market trends
#10
Which of the following is a potential outcome of successful organizational development?
Decreased employee engagement
Increased productivity
Higher turnover rates
Decreased customer satisfaction
#11
What is the purpose of a SWOT analysis in organizational change?
To identify strengths, weaknesses, opportunities, and threats
To implement change immediately
To avoid change
To promote bureaucracy
#12
What is the significance of organizational culture in change management?
It has no impact on change management
It can facilitate or hinder change efforts
It only affects upper management
It is unrelated to employee morale
#13
Which approach to change management emphasizes the importance of communication and involvement of employees?
Top-down approach
Bottom-up approach
Incremental approach
Reactive approach
#14
In the context of organizational change, what does 'resistance to change' refer to?
The absence of change
The willingness of employees to embrace change
The reluctance or opposition of employees towards change
The implementation of change without proper planning
#15
Which of the following is a characteristic of adaptive change?
It occurs suddenly and unexpectedly
It involves minor adjustments to existing processes
It is resistant to modification
It requires no planning
#16
In Kurt Lewin's Change Management Model, what does 'refreezing' represent?
Stabilizing the new state after change
Initiating change
Maintaining the existing state
Resisting change
#17
What is the significance of leadership in organizational change?
It has no impact on change management
It can inspire and guide employees through change
It only affects lower-level employees
It impedes change efforts