#1
What is the primary goal of Organizational Development (OD)?
Maximizing profits
Enhancing organizational effectiveness
Expanding market share
Minimizing costs
#2
Which organizational development approach emphasizes continuous improvement and employee involvement?
Action research
Six Sigma
Appreciative Inquiry
Benchmarking
#3
Which type of change is usually small in scale, incremental, and occurs regularly within an organization?
Transformational change
Strategic change
Incremental change
Radical change
#4
Which type of organizational culture values innovation, risk-taking, and flexibility?
Hierarchical culture
Clan culture
Adhocracy culture
Market culture
#5
Which OD intervention involves bringing in an external expert to provide feedback to a workgroup?
Sensitivity training
Team building
Survey feedback
Process consultation
#6
Which of the following is a key step in the Change Management process?
Maintaining the status quo
Identifying the need for change
Avoiding employee involvement
Ignoring feedback
#7
What is the Lewin's Change Model comprised of?
Unfreeze, Change, Refreeze
Plan, Implement, Control
Assess, Analyze, Act
Initiate, Execute, Complete
#8
Which factor is critical for successful Organizational Development interventions?
Limited employee involvement
Resistance to change
Top management support
Isolation of departments
#9
What role does communication play in change management?
It is irrelevant to the process
It fosters confusion and uncertainty
It helps build understanding and reduce resistance
It should be limited to top management only
#10
What is the role of a change agent in the change management process?
To resist change
To initiate and manage change
To ignore the need for change
To delegate change responsibilities
#11
Which factor is crucial for successful cultural change in an organization?
Maintaining the status quo
Employee resistance
Effective leadership
Limited communication
#12
Which leadership style is characterized by a leader consulting with the team before making a decision?
Autocratic
Transformational
Participative
Laissez-faire
#13
What is the significance of the Kotter's 8-Step Change Model in change management?
It emphasizes quick changes without planning
It focuses on maintaining the existing structure
It provides a systematic approach to managing change
It only applies to small organizations
#14
Which OD technique focuses on improving interpersonal relationships and group dynamics?
Job redesign
Sensitivity training
Strategic planning
Total Quality Management (TQM)
#15
In the context of change management, what does 'resistance to change' indicate?
A lack of need for change
A normal reaction to change
An organizational strength
A failure in leadership
#16
What does the acronym SWOT stand for in the context of organizational development?
Systematic Work Output Tracking
Strengths, Weaknesses, Opportunities, Threats
Strategic Workplace Operations and Tactics
Social Well-being and Organizational Transformation
#17
In the ADKAR model, what does the 'K' represent?
Knowledge
Kaleidoscope
Kudos
Keep status quo