#1
Which of the following is an example of nonverbal communication?
Speaking loudly
Using hand gestures
Sending an email
Listening attentively
#2
What does 'EQ' stand for in the context of interpersonal dynamics?
Executive Quotient
Emotional Quotient
Energy Quotient
Eloquent Quotient
#3
Which of the following is an example of a conflict resolution strategy?
Avoidance
Assertion
Manipulation
Aggression
#4
What is the term for the tendency to favor information that confirms our existing beliefs or values?
Selective perception
Confirmation bias
Group polarization
Cognitive dissonance
#5
What term refers to the tendency to conform to a group's norms in order to fit in or be accepted?
Social facilitation
Social loafing
Social conformity
Social comparison
#6
Which theory suggests that people have an innate need for competence, autonomy, and relatedness?
Maslow's Hierarchy of Needs
Herzberg's Two-Factor Theory
Self-Determination Theory
Theory X and Theory Y
#7
What term describes the tendency to attribute others' behavior to internal factors while attributing our behavior to external factors?
Fundamental Attribution Error
Self-Serving Bias
Confirmation Bias
Cognitive Dissonance
#8
Which leadership style emphasizes on giving clear instructions and close supervision?
Transformational leadership
Transactional leadership
Charismatic leadership
Servant leadership
#9
What term describes the emotional bond or connection between individuals?
Synergy
Resonance
Rapport
Synchrony
#10
In the context of conflict resolution, what does 'BATNA' stand for?
Best Alternative to Nonverbal Agreement
Best Alternative to Negotiated Agreement
Best Approach to Negotiating Amicable solutions
Better Assessment of Timely Negotiation Actions
#11
In group dynamics, what is 'groupthink'?
A process of critical thinking within a group
The desire for harmony or conformity in a group
A method of problem-solving in a team
The tendency for group members to reach a consensus decision without critical evaluation of alternatives
#12
According to the Johari Window model, what represents information about oneself that is known to others but not to oneself?
Open Area
Blind Spot
Hidden Area
Unknown Area
#13
Which of the following is a characteristic of an effective team?
Lack of diversity among team members
Low levels of communication
High levels of trust and collaboration
Dominance of one team member over others
#14
What term refers to the tendency to overestimate the extent to which others share our beliefs or behaviors?
False consensus effect
Halo effect
Reciprocity norm
Social desirability bias
#15
In the context of communication, what is the term for the process of adapting one's message to the perceived needs and preferences of the audience?
Encoding
Decoding
Feedback
Tailoring