#1
Which of the following is an example of nonverbal communication?
Using hand gestures
ExplanationNonverbal communication involves conveying messages without the use of words.
#2
What does 'EQ' stand for in the context of interpersonal dynamics?
Emotional Quotient
ExplanationEQ refers to the ability to recognize, understand, and manage our emotions and those of others.
#3
Which of the following is an example of a conflict resolution strategy?
Assertion
ExplanationAssertion involves expressing one's needs, feelings, and perspectives in a clear and respectful manner to resolve conflicts.
#4
What is the term for the tendency to favor information that confirms our existing beliefs or values?
Confirmation bias
ExplanationConfirmation bias leads individuals to seek or interpret information that confirms their preexisting beliefs while ignoring contradictory evidence.
#5
What term refers to the tendency to conform to a group's norms in order to fit in or be accepted?
Social conformity
ExplanationSocial conformity involves altering one's behavior or beliefs to align with those of the group, often to gain acceptance or avoid rejection.
#6
Which theory suggests that people have an innate need for competence, autonomy, and relatedness?
Self-Determination Theory
ExplanationSelf-Determination Theory emphasizes the importance of intrinsic motivation and fulfillment of psychological needs.
#7
What term describes the tendency to attribute others' behavior to internal factors while attributing our behavior to external factors?
Fundamental Attribution Error
ExplanationFundamental Attribution Error refers to the tendency to overemphasize internal characteristics when explaining others' behavior.
#8
Which leadership style emphasizes on giving clear instructions and close supervision?
Transactional leadership
ExplanationTransactional leadership focuses on task completion through clear instructions, supervision, and rewards or punishments.
#9
What term describes the emotional bond or connection between individuals?
Rapport
ExplanationRapport refers to the harmonious relationship and understanding established between individuals.
#10
In the context of conflict resolution, what does 'BATNA' stand for?
Best Alternative to Negotiated Agreement
ExplanationBATNA represents the most favorable course of action an individual can take if negotiations fail to reach an agreement.
#11
In group dynamics, what is 'groupthink'?
The tendency for group members to reach a consensus decision without critical evaluation of alternatives
ExplanationGroupthink occurs when group members prioritize harmony and consensus over critical thinking and evaluation of alternatives.
#12
According to the Johari Window model, what represents information about oneself that is known to others but not to oneself?
Blind Spot
ExplanationThe Blind Spot in the Johari Window model represents aspects of ourselves that are known to others but not to us.
#13
Which of the following is a characteristic of an effective team?
High levels of trust and collaboration
ExplanationEffective teams foster high levels of trust, collaboration, and mutual respect among members, leading to improved productivity and cohesion.
#14
What term refers to the tendency to overestimate the extent to which others share our beliefs or behaviors?
False consensus effect
ExplanationFalse consensus effect leads individuals to believe that others share their beliefs or behaviors more than they actually do.
#15
In the context of communication, what is the term for the process of adapting one's message to the perceived needs and preferences of the audience?
Tailoring
ExplanationTailoring involves customizing messages to suit the specific needs, preferences, and characteristics of the target audience.