#1
Which of the following is NOT a function of management?
Planning
Controlling
Manufacturing
Organizing
#2
What is the purpose of the 5 Whys technique in problem-solving?
To identify the root cause of a problem
To brainstorm potential solutions
To assign blame for the problem
To prioritize problems
#3
Which of the following is NOT a component of the marketing mix?
Product
Price
Placement
People
#4
Which of the following is a characteristic of a decentralized organizational structure?
Centralized decision-making authority
Hierarchical decision-making process
Quick response to local issues
Limited autonomy for lower-level employees
#5
What is the purpose of a Gantt chart in project management?
To display project dependencies
To allocate resources
To visualize project timelines
To monitor project costs
#6
What is the purpose of benchmarking in business operations?
To compare performance against industry standards
To establish employee performance metrics
To determine market share
To forecast future trends
#7
Which of the following is NOT a factor influencing organizational culture?
Leadership style
Employee demographics
Geographical location
Organizational structure
#8
What is the primary purpose of SWOT analysis in business?
To identify strengths, weaknesses, opportunities, and threats
To assess financial performance
To create marketing campaigns
To set pricing strategies
#9
Which of the following is NOT a characteristic of a matrix organizational structure?
Clear reporting lines
Multiple lines of authority
Cross-functional teams
Flexibility in project management
#10
What does JIT stand for in operations management?
Just In Time
Just In Trade
Joint Industry Techniques
Justified Inventory Tracking
#11
What does CRM stand for in the context of business management?
Customer Relationship Management
Cost Reduction Management
Critical Resource Management
Customer Retention Method
#12
Which of the following is NOT a characteristic of Total Quality Management (TQM)?
Customer focus
Continuous improvement
Top-down decision making
Employee empowerment
#13
Which of the following is NOT a type of leadership style?
Autocratic
Democratic
Bureaucratic
Transactional
#14
What is the purpose of the PESTLE analysis in strategic management?
To evaluate internal strengths and weaknesses
To assess competitor strategies
To identify potential risks and opportunities in the external environment
To set financial goals
#15
What is the primary objective of supply chain management?
Maximizing shareholder wealth
Minimizing production costs
Efficiently managing the flow of goods and services
Achieving market dominance
#16
Which of the following is NOT a characteristic of agile project management?
Emphasis on adaptability and flexibility
Strict adherence to a predefined plan
Frequent collaboration with stakeholders
Iterative approach to development
#17
Which of the following is an advanced technique used for quality management?
Six Sigma
First In, First Out (FIFO)
Pareto Principle
Break-Even Analysis
#18
What is the concept of economies of scale in operations management?
The reduction in per-unit costs as production volume increases
The increase in per-unit costs as production volume increases
The reduction in overhead costs
The increase in overhead costs
#19
Which of the following is NOT a factor affecting facility layout design?
Product characteristics
Process flow
Market demand
Cost considerations
#20
What is the purpose of a Pareto chart in quality management?
To prioritize problems based on their impact
To identify the root cause of a problem
To monitor project progress
To visualize project timelines