#1
Which of the following is a principle of Total Quality Management (TQM)?
2 answered
#2
What does the acronym 'ISO' stand for in the context of quality management?
1 answered
#3
What is the primary goal of quality management?
1 answered
#4
Which quality management approach emphasizes prevention rather than detection of defects?
2 answered
#5
Which of the following is NOT a dimension of product quality according to the 'Kano Model'?
#6
Which of the following is NOT one of the 'Seven Basic Tools of Quality'?
2 answered
#7
In Six Sigma methodology, what does the acronym 'DMAIC' stand for?
#8
What is the 'Plan-Do-Check-Act' (PDCA) cycle also known as?
2 answered
#9
Which of the following is a tool used for quality improvement that involves asking 'Why?' repeatedly?
3 answered
#10
Which quality guru is known for developing the '14 Points for Management'?
#11
Which of the following is NOT one of the dimensions of service quality in the SERVQUAL model?
#12
Which of the following is a quality management standard specifically for environmental management systems?
1 answered
#13
In the context of Six Sigma, what does the term 'Black Belt' refer to?
#14
What does the acronym 'CAPA' stand for in the context of quality management?
1 answered
#15
What is the primary purpose of a 'Gemba Walk' in Lean Management?
1 answered