#1
Which of the following is NOT a function of management?
Manufacturing
ExplanationManagement functions involve planning, organizing, leading, and controlling.
#2
What is the purpose of the 5 Whys technique in problem-solving?
To identify the root cause of a problem
ExplanationThe 5 Whys method delves deep into issues to uncover underlying reasons.
#3
Which of the following is NOT a component of the marketing mix?
People
ExplanationThe marketing mix comprises product, price, place, and promotion.
#4
What is the primary purpose of SWOT analysis in business?
To identify strengths, weaknesses, opportunities, and threats
ExplanationSWOT analysis aids in strategic planning by assessing internal and external factors.
#5
Which of the following is NOT a characteristic of a matrix organizational structure?
Clear reporting lines
ExplanationMatrix structures are known for their overlapping authority and complex reporting relationships.
#6
What does JIT stand for in operations management?
Just In Time
ExplanationJIT aims for minimal inventory and timely production to meet demand.
#7
Which of the following is an advanced technique used for quality management?
Six Sigma
ExplanationSix Sigma focuses on reducing defects and improving processes to near-perfection.
#8
What is the concept of economies of scale in operations management?
The reduction in per-unit costs as production volume increases
ExplanationEconomies of scale lead to cost advantages through increased production.
#9
Which of the following is NOT a factor affecting facility layout design?
Market demand
ExplanationFacility layout considers factors like workflow, space utilization, and equipment placement.