#1
Which of the following is a common salutation in a business letter?
Hey!
Dear Sir/Madam
Hi there!
To whom it may concern
#2
Which of the following is a common closing phrase in a formal business letter?
Best wishes
Yours truly
See you soon
Take care
#3
In business communication, what does the acronym 'FYI' stand for?
For Your Information
For Your Involvement
For Your Inquiry
For Your Inspiration
#4
In business communication, what does 'PO' stand for?
Personal Order
Purchase Order
Professional Offer
Public Outreach
#5
In business correspondence, what does 'CC' stand for?
Carbon Copy
Correct Copy
Copy Communication
Courtesy Copy
#6
When formatting a business letter, where is the closing placed?
Left-aligned
Right-aligned
Center-aligned
Just below the recipient's address
#7
When using the 'Dear' salutation in a business letter, how should you address someone whose gender is unknown?
Dear Sir
Dear Madam
Dear Sir/Madam
Dear Mr./Ms.
#8
What is the primary function of a memo in business communication?
To provide detailed reports
To inform about upcoming events
To communicate within an organization
To request a favor
#9
What is the recommended font style and size for a professional business letter?
Comic Sans, 14pt
Arial, 10pt
Times New Roman, 12pt
Verdana, 8pt
#10
What is the purpose of using 'Enclosure' in a business letter?
To indicate additional documents are included
To request payment
To express gratitude
To schedule a meeting
#11
In business notation, what does 'RE:' stand for?
Reference
Reply
Regard
Remark
#12
In a business letter, what does the term 'PS' stand for?
Personal Signature
Postscript
Professional Salutation
Previous Statement
#13
When is it appropriate to use 'Urgent' in the subject line of a business email?
For routine matters
For non-urgent requests
For time-sensitive matters
For general updates
#14
In a business letter, what is the purpose of the 'Attention' line?
To express gratitude
To indicate the main topic
To draw attention to a specific person or department
To apologize for any inconvenience