#1
Which of the following is a common salutation in a business letter?
Dear Sir/Madam
ExplanationCommon formal greeting in business correspondence.
#2
Which of the following is a common closing phrase in a formal business letter?
Yours truly
ExplanationPolite and traditional way to end a formal letter.
#3
In business communication, what does the acronym 'FYI' stand for?
For Your Information
ExplanationIndicates the message is for informational purposes.
#4
In business communication, what does 'PO' stand for?
Purchase Order
ExplanationDocument used to authorize a purchase transaction.
#5
In business correspondence, what does 'CC' stand for?
Carbon Copy
ExplanationIndicates additional recipients of the message.
#6
When formatting a business letter, where is the closing placed?
Right-aligned
ExplanationStandard placement for formal business letters.
#7
When using the 'Dear' salutation in a business letter, how should you address someone whose gender is unknown?
Dear Sir/Madam
ExplanationNeutral and respectful way to address recipients.
#8
What is the primary function of a memo in business communication?
To communicate within an organization
ExplanationInternal communication for conveying messages within a company.
#9
What is the recommended font style and size for a professional business letter?
Times New Roman, 12pt
ExplanationStandard font style and size for formal documents.
#10
What is the purpose of using 'Enclosure' in a business letter?
To indicate additional documents are included
ExplanationSignifies additional materials sent with the letter.
#11
In business notation, what does 'RE:' stand for?
Reference
ExplanationHighlights the subject or topic of the communication.
#12
In a business letter, what does the term 'PS' stand for?
Postscript
ExplanationAdditional message added after the main body of the letter.
#13
When is it appropriate to use 'Urgent' in the subject line of a business email?
For time-sensitive matters
ExplanationTo signify immediate attention is required.
#14
In a business letter, what is the purpose of the 'Attention' line?
To draw attention to a specific person or department
ExplanationDirects the letter to the intended recipient.