#1
Which of the following is a common salutation used in business letters?
Hey there!
Dear Sir/Madam
Hi!
To whom it may concern
#2
What is the standard font style and size for a professional business letter?
Comic Sans, 14pt
Times New Roman, 12pt
Arial, 10pt
Courier New, 16pt
#3
In business correspondence, what does the acronym 'CEO' stand for?
Chief Executive Officer
Customer Engagement Officer
Corporate Events Organizer
Certified Email Operator
#4
When addressing someone in a business letter, what is the appropriate title for a person with a Ph.D.?
#5
When drafting a business letter, what is the appropriate margin setting for the page?
1 inch on all sides
0.5 inches on all sides
2 inches on all sides
No margin needed
#6
In a business email, what does 'CC' stand for?
Courtesy Copy
Carbon Copy
Copy Construct
Conditional Copy
#7
When should you use 'Reply All' in an email?
When responding only to the sender
When responding to everyone in the email thread
When forwarding the email
When attaching a file
#8
What is the appropriate way to address a business letter to an unknown recipient?
Dear Manager
To whom it may concern
Hello
Dear Sir/Madam
#9
Which of the following is considered an appropriate closing for a formal business letter?
See ya later!
Best regards
Cheers
Take care
#10
When composing a business letter, what is the purpose of the 'Inside Address'?
To provide a friendly greeting
To specify the sender's contact information
To indicate the recipient's address
To mention the subject of the letter
#11
What is the purpose of a 'Subject' line in business correspondence?
To write a lengthy message
To provide a greeting
To summarize the main idea of the email
To add a personal touch
#12
What is the purpose of using bullet points in a business document?
To indicate an urgent matter
To create a list and improve readability
To add decoration
To show appreciation
#13
When drafting a business email, what should you consider regarding the tone and formality?
Casual language is always acceptable
Formal language is essential, regardless of the recipient
Adapt the tone based on the recipient and context
Use jargon to appear knowledgeable
#14
What is the purpose of a 'Blind Carbon Copy (BCC)' in an email?
To secretly share the email with someone without the main recipient's knowledge
To emphasize important points in the email
To add visual appeal to the email
To mark the email as urgent
#15
In business communication, what does 'SWOT' stand for?
Specialized Work Order Template
Strengths, Weaknesses, Opportunities, Threats
Software Without Technicalities
Strategic Workflow Optimization Tool