#1
Which factor is most likely to contribute to employee job satisfaction?
High salary
Flexible work hours
Long working hours
Micromanagement
#2
Which factor is NOT typically considered in employee performance evaluations?
Attendance and punctuality
Communication skills
Personal hobbies and interests
Job knowledge and skills
#3
What is the term for the process of setting specific, measurable, achievable, relevant, and time-bound goals for employees?
Performance appraisal
Strategic planning
Goal setting
Job rotation
#4
Which type of motivation is based on the belief that efforts will lead to successful performance and that performance will lead to desired outcomes?
Intrinsic motivation
Extrinsic motivation
Expectancy motivation
Achievement motivation
#5
What is the purpose of a 360-degree performance review?
To evaluate only the manager's performance
To gather feedback from multiple perspectives
To focus solely on individual achievements
To avoid performance evaluation
#6
What is a common method for measuring employee performance?
Employee satisfaction surveys
Financial reports
Customer feedback
Performance appraisals
#7
Which leadership style is likely to enhance employee motivation and satisfaction?
Authoritarian
Laissez-faire
Transformational
Autocratic
#8
What is the primary purpose of a 360-degree feedback system in employee performance management?
To solely focus on the manager's feedback
To gather feedback from multiple sources
To evaluate only technical skills
To assess only individual achievements
#9
Which theory suggests that individuals are motivated by the desire for personal growth and fulfillment at work?
Maslow's Hierarchy of Needs
Herzberg's Two-Factor Theory
Expectancy Theory
McClelland's Need Theory
#10
Which factor is crucial for creating a positive work environment and boosting employee satisfaction?
Unfair treatment
Effective communication
Excessive workload
Lack of recognition
#11
In the context of employee satisfaction, what does the term 'work-life balance' refer to?
Working long hours without breaks
Balancing work and personal life
Focusing only on personal life
Ignoring personal life for work
#12
What is the Hawthorne effect in the context of employee performance?
Positive impact of motivation on productivity
Negative impact of competition on teamwork
Positive impact of lighting on productivity
Negative impact of job rotation on satisfaction
#13
In the context of employee engagement, what does the acronym RACI stand for?
Responsibility, Authority, Consulted, Informed
Results, Actions, Collaboration, Involvement
Recognition, Achievement, Communication, Inclusion
Reliability, Accountability, Commitment, Improvement
#14
What is the role of a mentor in enhancing employee satisfaction and performance?
To criticize and point out mistakes
To provide guidance and support
To ignore the mentee's progress
To compete with the mentee
#15
Which method can be used to assess the emotional well-being of employees in the workplace?
Productivity metrics
Employee assistance programs
Financial reports
Customer satisfaction surveys
#16
Which type of feedback focuses on an employee's strengths and achievements?
Constructive feedback
Positive feedback
Negative feedback
Performance feedback
#17
What is the primary purpose of a career development plan for employees?
To limit career growth opportunities
To identify training needs
To discourage skill development
To decrease job satisfaction