#1
Which factor is most likely to contribute to employee job satisfaction?
Flexible work hours
ExplanationAllows employees to balance work and personal life efficiently.
#2
Which factor is NOT typically considered in employee performance evaluations?
Personal hobbies and interests
ExplanationEvaluated based on job-related criteria rather than personal preferences.
#3
What is the term for the process of setting specific, measurable, achievable, relevant, and time-bound goals for employees?
Goal setting
ExplanationEstablishing clear objectives to guide employee performance.
#4
Which type of motivation is based on the belief that efforts will lead to successful performance and that performance will lead to desired outcomes?
Expectancy motivation
ExplanationDriven by the expectation of achieving desired results.
#5
What is the purpose of a 360-degree performance review?
To gather feedback from multiple perspectives
ExplanationProvides a comprehensive assessment from various stakeholders.
#6
What is a common method for measuring employee performance?
Performance appraisals
ExplanationStructured assessments of employee job performance.
#7
Which leadership style is likely to enhance employee motivation and satisfaction?
Transformational
ExplanationFocuses on inspiring and empowering employees.
#8
What is the primary purpose of a 360-degree feedback system in employee performance management?
To gather feedback from multiple sources
ExplanationProvides comprehensive insights from peers, supervisors, and subordinates.
#9
Which theory suggests that individuals are motivated by the desire for personal growth and fulfillment at work?
Herzberg's Two-Factor Theory
ExplanationEmphasizes the importance of intrinsic motivators in the workplace.
#10
Which factor is crucial for creating a positive work environment and boosting employee satisfaction?
Effective communication
ExplanationFacilitates transparency, collaboration, and mutual understanding.
#11
In the context of employee satisfaction, what does the term 'work-life balance' refer to?
Balancing work and personal life
ExplanationEnsuring that work commitments do not interfere excessively with personal responsibilities.
#12
What is the Hawthorne effect in the context of employee performance?
Positive impact of motivation on productivity
ExplanationIncreased productivity due to attention from management.
#13
In the context of employee engagement, what does the acronym RACI stand for?
Responsibility, Authority, Consulted, Informed
ExplanationClarifies roles and responsibilities within a project or task.
#14
What is the role of a mentor in enhancing employee satisfaction and performance?
To provide guidance and support
ExplanationOffers advice and assistance to facilitate professional development.
#15
Which method can be used to assess the emotional well-being of employees in the workplace?
Employee assistance programs
ExplanationProvides resources and support for employees facing personal challenges.
#16
Which type of feedback focuses on an employee's strengths and achievements?
Positive feedback
ExplanationReinforces desirable behaviors and accomplishments.
#17
What is the primary purpose of a career development plan for employees?
To identify training needs
ExplanationGuides employees in acquiring skills and advancing their careers.