#1
Which of the following is a common non-financial reward used to motivate employees?
Stock options
Public recognition
Health insurance
Bonus payments
#2
In the context of employee motivation, what does the term 'intrinsic motivation' refer to?
Motivation derived from external rewards
Motivation driven by internal factors and personal satisfaction
Motivation through social recognition
Motivation based on fear of consequences
#3
Which of the following is a factor in Herzberg's two-factor theory that is related to the job itself and contributes to job satisfaction?
Salary
Work conditions
Achievement
Supervision
#4
What does the term '360-degree feedback' refer to in the context of employee motivation?
Feedback received only from the direct supervisor
Feedback received from multiple sources including peers, subordinates, and supervisors
Feedback given anonymously by customers
Self-assessment feedback
#5
What is the primary focus of the 'Two-Factor Theory' proposed by Frederick Herzberg?
External motivators such as bonuses
Intrinsic factors related to job satisfaction
Social factors within the workplace
Individual characteristics of employees
#6
What theory suggests that employee motivation is influenced by the belief that effort will lead to performance, and performance will lead to rewards?
Maslow's hierarchy of needs
Herzberg's two-factor theory
Vroom's expectancy theory
McGregor's Theory X and Theory Y
#7
According to Herzberg's two-factor theory, which of the following is considered a hygiene factor?
Achievement
Recognition
Salary
Work itself
#8
What does the term 'job enrichment' refer to in the context of employee motivation?
Increasing the financial rewards for a job
Adding more tasks of similar difficulty to an employee's role
Improving the quality of workplace relationships
Increasing the range of tasks and the control the employee has over them
#9
Which motivational theory suggests that individuals are motivated by a hierarchy of needs, with basic needs at the bottom and higher-level needs at the top?
Expectancy theory
Two-factor theory
Hierarchy of needs theory
Equity theory
#10
What is the term for the process of comparing an individual's input to outcomes and rewards in relation to others in the same organization?
Equity theory
Expectancy theory
Two-factor theory
Hierarchy of needs theory
#11
Which type of reward is an example of an extrinsic motivator?
Job satisfaction
Flexible work hours
Recognition and praise
Bonus payments
#12
Which of the following is NOT a principle of goal-setting theory?
Clarity
Challenge
Feedback
Punishment
#13
According to Douglas McGregor's Theory X and Theory Y, what assumption is associated with Theory Y?
Employees are inherently lazy and require strict supervision
Employees are self-motivated and enjoy work
Employees are primarily motivated by financial rewards
Employees prefer a structured and controlled work environment
#14
According to the Equity Theory, what might happen if an employee perceives inequity in the workplace?
Increased job satisfaction
Decreased motivation
Improved teamwork
Enhanced organizational commitment
#15
Which of the following best describes 'Employee Stock Ownership Plans (ESOPs)' as a form of motivation?
A strategy where employees are given the opportunity to buy stock options as part of their benefits package
A retirement plan that provides employees with company stock
A performance-based reward system where employees are granted stock as part of their compensation
All of the above
#16
Which of the following is a characteristic of a 'learning organization' that can contribute to employee motivation?
Rigid organizational structure
Resistance to change
Openness to new ideas and continuous learning
Centralized decision-making