#1
Which of the following is a common non-financial reward used to motivate employees?
Public recognition
ExplanationAcknowledging employees' contributions publicly boosts morale and reinforces positive behaviors.
#2
In the context of employee motivation, what does the term 'intrinsic motivation' refer to?
Motivation driven by internal factors and personal satisfaction
ExplanationIntrinsic motivation arises from within an individual and is fueled by enjoyment, satisfaction, and interest in the task itself.
#3
Which of the following is a factor in Herzberg's two-factor theory that is related to the job itself and contributes to job satisfaction?
Achievement
ExplanationAchievement is a factor related to the job itself that can lead to job satisfaction according to Herzberg's theory.
#4
What does the term '360-degree feedback' refer to in the context of employee motivation?
Feedback received from multiple sources including peers, subordinates, and supervisors
Explanation360-degree feedback involves gathering feedback from various sources, providing employees with a comprehensive view of their performance and areas for improvement.
#5
What is the primary focus of the 'Two-Factor Theory' proposed by Frederick Herzberg?
Intrinsic factors related to job satisfaction
ExplanationHerzberg's Two-Factor Theory distinguishes between intrinsic factors that lead to job satisfaction and extrinsic factors that prevent job dissatisfaction.
#6
What theory suggests that employee motivation is influenced by the belief that effort will lead to performance, and performance will lead to rewards?
Vroom's expectancy theory
ExplanationVroom's theory posits that individuals are motivated to exert effort if they believe it will lead to desired performance outcomes.
#7
According to Herzberg's two-factor theory, which of the following is considered a hygiene factor?
Salary
ExplanationSalary is seen as a hygiene factor in Herzberg's theory, meaning it prevents dissatisfaction rather than directly motivating.
#8
What does the term 'job enrichment' refer to in the context of employee motivation?
Increasing the range of tasks and the control the employee has over them
ExplanationJob enrichment involves providing employees with more challenging and meaningful tasks, as well as greater autonomy.
#9
Which motivational theory suggests that individuals are motivated by a hierarchy of needs, with basic needs at the bottom and higher-level needs at the top?
Hierarchy of needs theory
ExplanationMaslow's hierarchy of needs theory proposes that individuals are motivated to fulfill basic physiological needs before progressing to higher-level needs such as esteem and self-actualization.
#10
What is the term for the process of comparing an individual's input to outcomes and rewards in relation to others in the same organization?
Equity theory
ExplanationEquity theory posits that individuals gauge fairness by comparing their inputs and outcomes to those of others, leading to perceptions of equity or inequity.
#11
Which type of reward is an example of an extrinsic motivator?
Bonus payments
ExplanationExtrinsic rewards, such as bonus payments, come from external sources and are used to incentivize desired behaviors or outcomes.
#12
Which of the following is NOT a principle of goal-setting theory?
Punishment
ExplanationGoal-setting theory emphasizes the importance of setting specific, challenging goals, providing feedback, and fostering commitment, but it does not advocate for the use of punishment.
#13
According to Douglas McGregor's Theory X and Theory Y, what assumption is associated with Theory Y?
Employees are self-motivated and enjoy work
ExplanationTheory Y assumes that employees are intrinsically motivated, seek responsibility, and enjoy their work.
#14
According to the Equity Theory, what might happen if an employee perceives inequity in the workplace?
Decreased motivation
ExplanationPerceiving inequity in the distribution of rewards or recognition relative to others can lead to decreased motivation and job dissatisfaction according to equity theory.
#15
Which of the following best describes 'Employee Stock Ownership Plans (ESOPs)' as a form of motivation?
All of the above
ExplanationESOPs offer employees ownership in the company, aligning their interests with the organization's success and providing financial incentives, increased job satisfaction, and a sense of ownership and belonging.
#16
Which of the following is a characteristic of a 'learning organization' that can contribute to employee motivation?
Openness to new ideas and continuous learning
ExplanationLearning organizations foster an environment of openness to new ideas, encourage experimentation, and support continuous learning and development, which can enhance employee motivation, engagement, and innovation.