#1
Which of the following is NOT a characteristic of effective leadership?
Transparency
Micromanagement
Empathy
Vision
#2
Which conflict resolution style focuses on finding a solution that satisfies both parties' needs?
Competing
Avoiding
Collaborating
Accommodating
#3
Which of the following is NOT a strategy for effective conflict resolution?
Competing
Compromising
Avoiding
Controlling
#4
What is a key characteristic of transformational leadership?
Authoritarian decision-making
Focus on transactional exchanges
Inspiring and motivating followers
Maintaining the status quo
#5
Which of the following is a benefit of effective conflict resolution in team environments?
Increased turnover rate
Decreased productivity
Improved communication
Decreased morale
#6
What is a primary role of a leader in conflict resolution?
Taking sides to resolve conflict quickly
Avoiding involvement to maintain neutrality
Mediating and facilitating resolution
Ignoring conflict to prevent escalation
#7
What is the primary purpose of conflict resolution in team environments?
To escalate conflicts
To establish blame
To improve team dynamics and productivity
To create more conflicts
#8
What is a common cause of conflict in team environments?
Lack of diversity
Strong leadership
Clear communication
Shared goals
#9
Which leadership theory focuses on the leader's ability to adapt their style based on the situation?
Trait theory
Transformational leadership
Situational leadership
Charismatic leadership
#10
Which conflict resolution style involves asserting one's own needs at the expense of others?
Collaborating
Compromising
Accommodating
Competing
#11
What is a common outcome of unresolved conflict within a team?
Increased trust
Enhanced teamwork
Decreased productivity
Improved morale
#12
Which factor can contribute to effective conflict resolution?
Lack of trust among team members
Open and honest communication
Rigid adherence to individual goals
Blaming others for conflicts
#13
What is the goal of integrative negotiation in conflict resolution?
To dominate and win at all costs
To preserve relationships while achieving objectives
To avoid confrontation and maintain the status quo
To escalate conflicts for resolution
#14
Which approach involves seeking to meet the needs and interests of all parties involved in a conflict?
Collaborative approach
Competitive approach
Avoidant approach
Accommodative approach
#15
In conflict resolution, what does BATNA stand for?
Best Alternative to Negotiated Agreement
Better Alternative to Neutralize Aggression
Basic Approach to Negotiating Agreements
Bilateral Agreement for Total Neutralization
#16
Which leadership style is characterized by a leader who allows the team to make decisions independently?
Autocratic
Democratic
Laissez-faire
Paternalistic
#17
Which conflict resolution approach emphasizes the importance of finding a win-win solution?
Competing
Accommodating
Collaborating
Avoiding
#18
Which conflict resolution strategy involves temporarily giving in to the other party's demands?
Competing
Collaborating
Accommodating
Avoiding
#19
What is the primary goal of the win-win approach in conflict resolution?
To dominate and control the situation
To satisfy the needs of both parties
To avoid conflict altogether
To win at all costs