#1
Which of the following is NOT a characteristic of effective leadership?
Micromanagement
ExplanationEffective leadership encourages autonomy and trust, avoiding micromanagement.
#2
Which conflict resolution style focuses on finding a solution that satisfies both parties' needs?
Collaborating
ExplanationCollaborating involves working together to find a mutually beneficial resolution in conflict.
#3
Which of the following is NOT a strategy for effective conflict resolution?
Controlling
ExplanationControlling is counterproductive in conflict resolution; collaboration and communication are more effective.
#4
What is a key characteristic of transformational leadership?
Inspiring and motivating followers
ExplanationTransformational leaders inspire and motivate, fostering positive change within their followers.
#5
Which of the following is a benefit of effective conflict resolution in team environments?
Improved communication
ExplanationEffective conflict resolution enhances communication, promoting understanding within the team.
#6
What is a primary role of a leader in conflict resolution?
Mediating and facilitating resolution
ExplanationLeaders play a key role in mediating and facilitating resolutions during conflicts within the team.
#7
What is the primary purpose of conflict resolution in team environments?
To improve team dynamics and productivity
ExplanationConflict resolution in teams aims to enhance dynamics and boost overall productivity.
#8
What is a common cause of conflict in team environments?
Lack of diversity
ExplanationDiverse perspectives can reduce conflict; lack of diversity may lead to misunderstandings.
#9
Which leadership theory focuses on the leader's ability to adapt their style based on the situation?
Situational leadership
ExplanationSituational leadership emphasizes adjusting leadership style to suit varying circumstances.
#10
Which conflict resolution style involves asserting one's own needs at the expense of others?
Competing
ExplanationCompeting prioritizes individual needs over others in conflict resolution.
#11
What is a common outcome of unresolved conflict within a team?
Decreased productivity
ExplanationUnresolved conflict negatively impacts team dynamics, leading to decreased productivity.
#12
Which factor can contribute to effective conflict resolution?
Open and honest communication
ExplanationOpen and honest communication is essential for building trust and resolving conflicts effectively.
#13
What is the goal of integrative negotiation in conflict resolution?
To preserve relationships while achieving objectives
ExplanationIntegrative negotiation aims to achieve win-win outcomes, preserving relationships while meeting objectives.
#14
Which approach involves seeking to meet the needs and interests of all parties involved in a conflict?
Collaborative approach
ExplanationThe collaborative approach seeks to address the needs and interests of all parties involved in a conflict.
#15
In conflict resolution, what does BATNA stand for?
Best Alternative to Negotiated Agreement
ExplanationBATNA is the Best Alternative to Negotiated Agreement, a crucial consideration in conflict resolution.
#16
Which leadership style is characterized by a leader who allows the team to make decisions independently?
Laissez-faire
ExplanationLaissez-faire leaders empower the team to make independent decisions, fostering autonomy.
#17
Which conflict resolution approach emphasizes the importance of finding a win-win solution?
Collaborating
ExplanationCollaborating emphasizes finding mutually beneficial solutions, promoting a win-win approach in conflict resolution.
#18
Which conflict resolution strategy involves temporarily giving in to the other party's demands?
Accommodating
ExplanationAccommodating involves temporarily giving in to the other party's demands as a conflict resolution strategy.
#19
What is the primary goal of the win-win approach in conflict resolution?
To satisfy the needs of both parties
ExplanationThe win-win approach aims to satisfy the needs and interests of both parties in conflict resolution.