Consumer Rights and Product Warranties Quiz
Test your knowledge of consumer law with questions on warranties, consumer rights, and regulatory agencies in the USA and EU.
#1
Which of the following is a consumer right?
Right to free products
Right to fair treatment
Right to unlimited returns
Right to dictate prices
#2
What does a warranty typically cover?
Any damage caused by the user
Manufacturer's defects
Normal wear and tear
Accidental damage
#3
Which organization in the USA is responsible for consumer protection?
United Nations (UN)
Federal Trade Commission (FTC)
World Trade Organization (WTO)
International Monetary Fund (IMF)
#4
What is the purpose of the Magnuson-Moss Warranty Act?
To regulate product labeling
To protect consumer privacy
To standardize product warranties
To establish international trade agreements
#5
What is the 'Cooling-Off Rule'?
A regulation that limits the number of products a consumer can return
A period during which a consumer can cancel certain sales contracts
A rule that mandates retailers to reduce prices during specific seasons
A law that prohibits price discrimination against consumers
#6
What is the purpose of the Consumer Product Safety Commission (CPSC) in the USA?
To regulate financial markets
To oversee food and drug safety
To ensure the safety of consumer products
To enforce environmental protection laws
#7
Which type of warranty is generally offered with used products?
Limited warranty
Implied warranty
Extended warranty
Express warranty
#8
What is the purpose of the Better Business Bureau (BBB)?
To provide financial assistance to consumers
To monitor the stock market
To resolve disputes between businesses and consumers
To lobby for consumer protection laws
#9
Which of the following is an example of an implied warranty?
A written guarantee provided by the manufacturer
A warranty provided by a third-party insurer
An unwritten promise that a product will work as intended
A warranty that covers accidental damage
#10
Which of the following statements is true about a manufacturer's warranty?
It is always free of charge
It covers all types of damages
It may require the consumer to register the product
It lasts for an unlimited period
#11
What is the purpose of the Consumer Rights Directive in the European Union?
To harmonize consumer protection laws across EU member states
To restrict consumer rights within the EU
To promote unfair business practices
To impose tariffs on consumer goods
#12
Which of the following is an example of a statutory warranty?
An extended warranty purchased from a third-party provider
A warranty provided by the manufacturer
A warranty mandated by law
A warranty included in the terms of service agreement
#13
What is the significance of the 'Implied Warranty of Merchantability'?
It guarantees that a product will be fit for ordinary purposes
It guarantees that a product will never malfunction
It provides unlimited coverage for any type of damage
It allows manufacturers to set their own warranty terms
#14
What does the term 'express warranty' refer to?
A warranty that is provided without the consent of the consumer
A warranty that is explicitly stated by the seller or manufacturer
A warranty that covers only certain types of products
A warranty that is offered for a limited time period
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