#1
Which of the following is a form of non-verbal communication?
Text message
Facial expression
Phone call
Email
#2
What is the term for communication between two people using written words?
Verbal communication
Non-verbal communication
Oral communication
Written communication
#3
Which communication mode relies heavily on body language and gestures?
Verbal communication
Written communication
Visual communication
Non-verbal communication
#4
What does the acronym 'IM' stand for in the context of online communication?
Internet Messaging
Instant Messaging
Integrated Messaging
Interactive Messaging
#5
What is the term for communication between individuals from different cultural backgrounds?
Cross-cultural communication
Intrapersonal communication
Interpersonal communication
Verbal communication
#6
In the context of communication, what does 'decoding' refer to?
Translating a message into symbols or language
Receiving and interpreting a message
Sending a message
Encoding a message
#7
In the context of communication, what does 'encoding' refer to?
Decoding a message
Translating a message into symbols or language
Receiving a message
Sending a message
#8
Which of the following communication modes allows immediate feedback?
Written communication
Verbal communication
Non-verbal communication
Visual communication
#9
Which of the following is an example of synchronous communication?
Email
Text message
Phone call
Voicemail
#10
What is the primary advantage of face-to-face communication?
Immediate feedback
Written record
Global reach
Anonymity
#11
What is the primary mode of communication used in a webinar?
Written communication
Verbal communication
Non-verbal communication
Visual communication
#12
Which communication mode is typically asynchronous?
Video conferencing
Face-to-face conversation
Instant messaging
Phone call
#13
What is the term for communication that occurs within an organization?
External communication
Intrapersonal communication
Interpersonal communication
Internal communication
#14
Which communication mode is most suitable for conveying complex technical information?
Verbal communication
Written communication
Visual communication
Non-verbal communication
#15
Which communication mode is most effective for emotional expression and empathy?
Written communication
Verbal communication
Non-verbal communication
Visual communication
#16
Which communication mode is most suitable for conveying complex data through charts and graphs?
Verbal communication
Written communication
Visual communication
Non-verbal communication
#17
Which communication mode is most effective for conveying emotions and tone?
Text message
Phone call
Email
Video call
#18
Which communication mode is most appropriate for expressing complex emotions?
Verbal communication
Written communication
Non-verbal communication
Visual communication