#1
Which of the following is a form of non-verbal communication?
Facial expression
ExplanationNon-verbal communication involves expressions like facial expressions.
#2
What is the term for communication between two people using written words?
Written communication
ExplanationWritten communication refers to exchanging messages through writing.
#3
Which communication mode relies heavily on body language and gestures?
Non-verbal communication
ExplanationNon-verbal communication predominantly utilizes body language and gestures.
#4
What does the acronym 'IM' stand for in the context of online communication?
Instant Messaging
ExplanationIM stands for Instant Messaging, a real-time text-based communication method.
#5
What is the term for communication between individuals from different cultural backgrounds?
Cross-cultural communication
ExplanationCross-cultural communication involves interactions between people from diverse cultural backgrounds.
#6
In the context of communication, what does 'decoding' refer to?
Receiving and interpreting a message
ExplanationDecoding involves understanding and interpreting a received message.
#7
In the context of communication, what does 'encoding' refer to?
Translating a message into symbols or language
ExplanationEncoding means converting a message into symbols or language for transmission.
#8
Which of the following communication modes allows immediate feedback?
Verbal communication
ExplanationVerbal communication permits instant responses and feedback.
#9
Which of the following is an example of synchronous communication?
Phone call
ExplanationA phone call involves immediate, real-time interaction, making it synchronous communication.
#10
What is the primary advantage of face-to-face communication?
Immediate feedback
ExplanationFace-to-face communication allows for instant responses and feedback.
#11
What is the primary mode of communication used in a webinar?
Verbal communication
ExplanationWebinars primarily rely on verbal communication for interaction and information delivery.
#12
Which communication mode is typically asynchronous?
Instant messaging
ExplanationInstant messaging allows communication that is not real-time, thus making it asynchronous.
#13
What is the term for communication that occurs within an organization?
Internal communication
ExplanationInternal communication pertains to exchanges within an organization.
#14
Which communication mode is most suitable for conveying complex technical information?
Written communication
ExplanationWritten communication is often used for conveying detailed technical information.
#15
Which communication mode is most effective for emotional expression and empathy?
Non-verbal communication
ExplanationNon-verbal communication is highly effective for expressing emotions and empathy through gestures and expressions.
#16
Which communication mode is most suitable for conveying complex data through charts and graphs?
Visual communication
ExplanationVisual communication is ideal for presenting complex data through charts, graphs, and images.
#17
Which communication mode is most effective for conveying emotions and tone?
Video call
ExplanationVideo calls are effective for conveying emotions and tone through visual and verbal cues.
#18
Which communication mode is most appropriate for expressing complex emotions?
Non-verbal communication
ExplanationNon-verbal communication is most suitable for expressing complex emotions through gestures and expressions.