Decision Making and Problem Solving Quiz

Test your understanding of decision-making models, biases, problem-solving techniques & more in this comprehensive quiz on decision science.

Practice Learn Test

Which of the following is a step in the problem-solving process?

Jump to conclusions

Ignore the problem

Define the problem

Create more problems

Which of the following is a characteristic of critical thinking in decision making?

Avoiding evidence

Making impulsive decisions

Being open-minded

Ignoring alternatives

In decision making, what does the acronym VUCA stand for?

Vision, Understanding, Clarity, Adaptability

Volatility, Uncertainty, Complexity, Ambiguity

Value, Unity, Cooperation, Agility

Vitality, Unity, Creativity, Adaptation

Which of the following is a characteristic of a well-defined problem?

Multiple possible solutions

Lack of clarity in goals

Ambiguous or unclear statement

Clearly stated and specific

What is the 'Pareto Principle' (80/20 rule) in decision making?

Prioritizing tasks randomly

Focusing on the most critical 20% that yields 80% of the results

Ignoring the majority of tasks

Dividing tasks equally

In decision making, what does SWOT analysis help assess?

Strengths, Weaknesses, Opportunities, Threats

Sales, Workflow, Objectives, Targets

Software, Websites, Operations, Technologies

Security, Waste management, Operations, Training

Which decision-making model involves identifying and ranking criteria, generating alternatives, and calculating the optimal decision?

Rational decision-making model

Intuitive decision-making model

Bounded rationality model

Garbage can model

What does the acronym SMART stand for in goal-setting?

Simple, Measurable, Arbitrary, Realistic, Time-bound

Strategic, Motivating, Achievable, Relevant, Timely

Sincere, Meaningful, Attainable, Reflective, Transparent

Specific, Measurable, Achievable, Relevant, Time-bound

In decision making, what is the 'anchoring bias'?

Relying on the first piece of information encountered

Giving excessive weight to recent information

Avoiding any external information

Ignoring relevant data

#10

What is the purpose of a decision tree in decision analysis?

Representing only simple decisions

Visualizing complex decision-making processes

Predicting future events accurately

Providing random choices

#11

What is a common technique used for brainstorming in problem-solving sessions?

Critique ideas immediately

Encourage groupthink

Mind mapping

Avoid diverse perspectives

#12

What is the concept of 'satisficing' in decision making?

Seeking the best possible solution

Choosing the first acceptable solution

Considering only negative aspects

Prioritizing risks over benefits

#13

Which problem-solving approach involves breaking down a problem into smaller, more manageable parts?

Divergent thinking

Convergent thinking

Holistic approach

Divide and conquer

#14

What is the 'groupthink' phenomenon in decision making?

Encouraging diverse perspectives

Avoiding consensus

Seeking alternative solutions

Group members conforming to avoid conflict

#15

What is the 'paralysis by analysis' phenomenon in decision making?

Quick decision-making without analysis

Overthinking and inability to make a decision

Avoiding analysis altogether