#1
Which communication channel is commonly used for Medicare marketing?
Carrier Pigeons
Social Media
Smoke Signals
Message in a Bottle
#2
Which government agency oversees compliance and ethics in Medicare marketing?
Federal Trade Commission (FTC)
Centers for Medicare & Medicaid Services (CMS)
Food and Drug Administration (FDA)
Occupational Safety and Health Administration (OSHA)
#3
What is the purpose of the Medicare Marketing Code of Conduct?
To encourage fraudulent activities
To establish guidelines for ethical marketing practices
To restrict access to healthcare services
To promote biased marketing strategies
#4
What is the purpose of the Medicare Advantage and Part D Prescription Drug Plan Marketing Guidelines?
To discourage competition among plans
To provide guidelines for marketing Medicare Advantage and Part D plans
To limit access to prescription drugs
To promote discriminatory marketing practices
#5
Which of the following is a key principle of compliance and ethics in Medicare marketing?
Transparency and honesty
Deceptive practices and misinformation
Exclusion and discrimination
Unfair competition
#6
Which document outlines the marketing rules and regulations for Medicare Advantage and Part D plans?
Medicare Marketing Code of Conduct
Medicare Advantage and Part D Prescription Drug Plan Marketing Guidelines
Federal Trade Commission Act
Occupational Safety and Health Act
#7
What is the purpose of the Annual Notice of Change (ANOC) in Medicare marketing?
To confuse beneficiaries
To provide information about plan changes
To discourage enrollment
To hide information from beneficiaries
#8
What is the purpose of the Special Election Period (SEP) in Medicare?
To limit enrollment options
To provide additional enrollment opportunities in certain circumstances
To discourage beneficiaries from switching plans
To exclude certain individuals from enrolling in Medicare
#9
Which of the following is considered an unethical practice in Medicare marketing?
Providing accurate and transparent information
Using deceptive tactics to enroll beneficiaries
Educating beneficiaries about their options
Ensuring informed decision-making
#10
What consequences may Medicare plan sponsors face for non-compliance with marketing regulations?
No consequences
Fines and penalties
Rewards and incentives
Exemption from regulations
#11
What is the role of a Compliance Officer in a Medicare organization?
Promote unethical practices
Ensure adherence to laws and regulations
Encourage fraudulent activities
Limit transparency and honesty
#12
How often are Medicare Advantage and Part D plans required to provide training on compliance and ethics to their agents?
Never
Once every two years
Every year
Only when requested by agents
#13
Which of the following is a prohibited practice in Medicare marketing?
Providing accurate information about plan options
Using bait-and-switch tactics
Encouraging beneficiaries to ask questions
Offering educational materials to beneficiaries
#14
What role does the Medicare Marketing Surveillance and Monitoring (MSM) play in compliance?
Promoting deceptive marketing practices
Ensuring non-compliance with regulations
Monitoring and enforcing compliance with marketing rules
Ignoring compliance issues
#15
Which of the following is a responsibility of Medicare plan sponsors regarding agent training?
Ignore training requirements
Provide training only when requested by agents
Ensure agents are adequately trained on compliance and ethics annually
Encourage agents to engage in deceptive practices