#1
Which of the following is a key factor influencing employee engagement?
Job security
ExplanationJob security is a crucial factor that positively impacts employee engagement by providing a sense of stability and reducing anxiety about the future.
#2
Which psychological theory suggests that people have a hierarchy of needs and that lower-level needs must be satisfied before higher-level needs can be addressed?
Maslow's Hierarchy of Needs
ExplanationMaslow's theory posits a hierarchy of human needs, addressing lower needs first, such as physiological and safety, before higher-level needs like self-actualization.
#3
What is the term for the tendency to attribute one's own thoughts, feelings, and motives to others?
Projection
ExplanationProjection refers to attributing one's thoughts and feelings to others, influencing interpersonal dynamics and communication.
#4
What does the acronym SMART stand for in the context of goal setting?
Simple, Measurable, Achievable, Relevant, Time-bound
ExplanationSMART stands for Specific, Measurable, Achievable, Relevant, and Time-bound, providing a framework for effective goal setting.
#5
What is the primary focus of the Theory of Planned Behavior in understanding individual behavior?
Attitudes, subjective norms, and perceived behavioral control
ExplanationThe Theory of Planned Behavior focuses on attitudes, subjective norms, and perceived behavioral control as determinants of individual behavior.
#6
What does the term 'organizational citizenship behavior' refer to in organizational behavior?
Voluntary actions that go beyond formal job requirements
ExplanationOrganizational citizenship behavior involves employees voluntarily contributing to the organization by going beyond their formal job duties.
#7
Which leadership style is characterized by high concern for people and low concern for production tasks?
Transformational leadership
ExplanationTransformational leadership emphasizes inspiring and motivating followers, showing genuine concern for their well-being.
#8
What is the concept that describes the degree to which employees believe they have the ability to influence and control their work environment?
Self-efficacy
ExplanationSelf-efficacy is the belief in one's capability to influence and control their work environment, contributing to higher job satisfaction.
#9
Which communication barrier occurs when information is intentionally withheld or misrepresented to control the narrative?
Filtering
ExplanationFiltering is a communication barrier where information is manipulated or held back to control the message and perception.
#10
Which theory suggests that people are motivated by three innate needs: autonomy, competence, and relatedness?
Self-Determination Theory
ExplanationSelf-Determination Theory posits that intrinsic motivation arises from fulfilling basic needs for autonomy, competence, and relatedness.
#11
What is the term for a situation where individuals exert less effort when working collectively compared to when they work individually?
Social loafing
ExplanationSocial loafing refers to the tendency of individuals to exert less effort when working in a group, relying on others to compensate.
#12
What is the primary focus of Herzberg's Two-Factor Theory in employee motivation?
Job design and work content
ExplanationHerzberg's Two-Factor Theory focuses on intrinsic factors like job design and content as primary motivators in the workplace.
#13
In the context of employee engagement, what does the acronym 'RACI' stand for?
Responsibility, Authority, Consultation, and Informed
ExplanationRACI defines key roles in a project: Responsible, Accountable, Consulted, and Informed, fostering engagement and clarity.
#14
What term is used to describe the emotional bond or connection that employees feel toward their organization?
Organizational commitment
ExplanationOrganizational commitment is the emotional attachment and loyalty that employees feel towards their organization, influencing retention and engagement.
#15
Which leadership theory suggests that effective leaders adjust their behavior based on the maturity or readiness of their followers?
Situational leadership theory
ExplanationSituational leadership theory advocates leaders adapting their style based on followers' readiness levels, enhancing effectiveness and team development.
#16
In the context of change management, what does the 'unfreezing' stage involve?
Preparing the organization for change
ExplanationThe 'unfreezing' stage in change management involves preparing and creating awareness within the organization for forthcoming changes.
#17
Which conflict resolution strategy involves finding a middle ground and reaching a compromise between conflicting parties?
Compromise
ExplanationCompromise is a conflict resolution strategy where conflicting parties reach a mutual agreement by finding a middle ground.