#1
What is workplace violence?
Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at work
ExplanationIncludes various forms of threatening behavior in a workplace setting.
#2
What should you do if you witness workplace violence?
Report the incident to a supervisor or security personnel
ExplanationReporting ensures appropriate action is taken to address the situation.
#3
What is NOT considered a form of workplace violence?
A prank played on a coworker
ExplanationPranks, while inappropriate, don't typically constitute violence.
#4
The term 'zero tolerance policy' in the context of workplace violence means:
All incidents, regardless of severity, are subject to disciplinary action
ExplanationEven minor instances are treated seriously to deter future occurrences.
#5
Which of the following is an example of cyberbullying in the workplace?
Sending threatening emails
ExplanationDigital harassment can create hostile work environments.
#6
Which of the following is a risk factor for workplace violence?
Working alone or in isolated areas
ExplanationIsolation can increase vulnerability to violent incidents.
#7
Which of the following is a preventive measure against workplace violence?
Both b and c
ExplanationWorking together and training can mitigate risks of violence.
#8
What role does communication play in preventing workplace violence?
Significant, as effective communication can de-escalate potential violence
ExplanationCommunication can diffuse tense situations and prevent escalation.
#9
Which of the following groups is considered at higher risk for workplace violence?
Healthcare professionals
ExplanationTheir work often involves high-stress situations with volatile individuals.
#10
Which of the following is an example of non-physical workplace violence?
Stalking an employee by repeatedly sending unwanted gifts
ExplanationPsychological harm can result from non-physical forms of harassment.
#11
How should employers respond to a report of workplace violence?
By conducting a prompt, thorough, and impartial investigation
ExplanationInvestigations ensure fair treatment and prevent recurrence.
#12
Under federal law, employers are required to:
Provide a safe work environment and mitigate risks of violence
ExplanationEnsuring safety is a legal obligation for employers.
#13
What is a critical component of a workplace violence prevention program?
Training on recognizing and responding to potential violence
ExplanationEducation empowers individuals to identify and address threats.
#14
Which of the following actions is most appropriate when dealing with an agitated individual in the workplace?
Attempt to de-escalate the situation using calm and respectful communication
ExplanationAgitation often subsides with empathetic and calming interactions.
#15
How can workplace design contribute to violence prevention?
By ensuring there are multiple exits and safe areas
ExplanationLayout considerations provide escape routes and secure zones.