#1
Which of the following best describes emotional intelligence in the workplace?
The ability to understand and manage one's own emotions and those of others
ExplanationEmotional intelligence involves managing personal and others' emotions.
#2
What is the primary focus of organizational psychology?
Individual behavior within organizations
ExplanationOrganizational psychology studies individual behavior in organizational settings.
#3
What does the term 'organizational culture' refer to?
The shared values, beliefs, and norms within an organization
ExplanationOrganizational culture encompasses shared values, beliefs, and norms.
#4
What does the Hawthorne Effect suggest about employee behavior?
Employees' behavior changes when they know they are being observed
ExplanationObservation influences employees, known as the Hawthorne Effect.
#5
What is the main focus of Maslow's Hierarchy of Needs theory in workplace psychology?
The progression of employee needs from basic to higher-order
ExplanationMaslow's theory outlines employees' needs hierarchy in the workplace.
#6
Which leadership style emphasizes team collaboration and decision-making through consensus?
Democratic leadership
ExplanationDemocratic leadership values teamwork and consensus decision-making.
#7
What is cognitive dissonance in the context of workplace psychology?
The discomfort experienced when holding conflicting beliefs or attitudes
ExplanationCognitive dissonance involves discomfort from conflicting beliefs.