#1
Which of the following is an example of active listening?
Maintaining eye contact and nodding
ExplanationShowing engagement through non-verbal cues.
#2
What does the acronym HIPAA stand for in the context of healthcare?
Health Insurance Portability and Accountability Act
ExplanationLegislation safeguarding patient privacy and data security.
#3
Which of the following is an example of a non-verbal communication cue?
Maintaining eye contact
ExplanationExpressing interest and attentiveness without words.
#4
What is the importance of confidentiality in healthcare?
To protect patient privacy and trust
ExplanationMaintaining trust and ethical standards.
#5
In healthcare, what does the term 'scope of practice' refer to?
The types of procedures a provider can perform
ExplanationDefining professional responsibilities and limitations.
#6
What is the primary goal of practicing empathy in healthcare?
To understand and share patients' feelings
ExplanationBuilding rapport and enhancing patient care.
#7
Which of the following is NOT an element of professionalism in healthcare?
Avoiding collaboration with colleagues
ExplanationCollaboration is fundamental to professionalism.
#8
What is the purpose of setting boundaries in patient-provider relationships?
To establish trust and maintain professionalism
ExplanationEnsuring a respectful and ethical relationship.
#9
In a healthcare setting, what is the purpose of cultural competence?
To provide respectful and effective care to diverse populations
ExplanationEnhancing understanding and inclusivity in care delivery.
#10
Which of the following is NOT a component of effective teamwork in healthcare?
Competition
ExplanationCompetition can undermine collaboration and patient care.
#11
Which of the following communication skills is particularly important for delivering bad news to patients?
Clear and compassionate communication
ExplanationProviding information with empathy and clarity.