#1
Which of the following is a key principle of Lean methodology in healthcare?
Reducing patient wait times
ExplanationEfficiency through reduced wait times.
#2
What is Six Sigma primarily focused on in healthcare?
Reducing errors and defects
ExplanationPrecision in reducing errors.
#3
Which of the following is a key component of Total Quality Management (TQM) in healthcare?
Continuous improvement and involvement of all staff
ExplanationStaff involvement in improvement.
#4
What does 'Root Cause Analysis' aim to identify in healthcare?
Underlying causes contributing to an issue
ExplanationIdentification of core issues.
#5
Which of the following is NOT a component of the DMAIC process used in Six Sigma?
Assess
ExplanationNot part of the DMAIC steps.
#6
What does the acronym 'PDCA' stand for in quality improvement?
Plan, Do, Check, Act
ExplanationCycle of improvement stages.
#7
Which of the following is NOT a common tool used in quality improvement initiatives?
Scatter plot
ExplanationUncommon tool in improvement.
#8
What is the purpose of 'Value Stream Mapping' in healthcare processes?
To identify and eliminate waste
ExplanationElimination of waste in processes.
#9
In healthcare, what is the purpose of a 'Gemba walk'?
To observe processes in their natural setting
ExplanationDirect observation of processes.
#10
What is 'Kaizen' in the context of quality improvement?
Continuous, incremental improvement
ExplanationIncremental improvement approach.
#11
In healthcare, what does the acronym 'HCAHPS' represent?
Hospital Consumer Assessment of Healthcare Providers and Systems
ExplanationPatient assessment of providers.
#12
What is 'Lean Six Sigma'?
A hybrid methodology for process improvement
ExplanationIntegration of Lean and Six Sigma.