Financial Transactions and Customer Service Quiz
Test your knowledge on banking with questions about financial transactions, customer service, and more. Check your understanding now!
#1
Which of the following is an example of a financial transaction?
Sending an email
Buying groceries with cash
Watching a movie
Exercising at the gym
#2
What is the primary purpose of a bank statement?
To show the customer's current account balance
To list all the movies watched by the customer
To display the customer's email history
To show the customer's transaction history
#3
What does KYC stand for in banking?
Know Your Customer
Keep Your Cash
Keep Your Card
Know Your Card
#4
Which of the following is a common method of customer authentication in online banking?
Biometric scans
Sending a fax
Writing a letter
Telepathy
#5
What does ACH stand for in banking?
Automated Clearing House
Automated Customer Help
Automated Card Handling
Automated Currency Handling
#6
What does APR stand for in finance?
Annual Payment Ratio
Average Percentage Rate
Annual Percentage Rate
Average Payment Ratio
#7
In banking, what is the purpose of a wire transfer?
To transfer data between computers
To transfer funds electronically from one bank to another
To connect different bank branches
To send physical mail
#8
What is the purpose of a credit score?
To determine a customer's eligibility for a loan or credit card
To record the number of movies watched by a customer
To display a customer's email history
To list the items purchased by a customer
#9
What is a mutual fund?
A type of bank account
A pool of funds collected from many investors to invest in securities
A method of sending money internationally
A type of insurance policy
#10
What is the purpose of a routing number in banking?
To identify a specific bank branch
To calculate interest on a loan
To schedule appointments with a banker
To track the location of a package
#11
What is a chargeback in the context of credit card transactions?
A fee charged for using a credit card
A reversal of a disputed transaction
A bonus received for timely payments
A charge added to the customer's bill
#12
What is the purpose of a SWIFT code in international transactions?
To identify a specific bank during an international transaction
To track the location of a parcel
To send emails securely
To translate languages automatically
#13
What is the purpose of a stock exchange?
To exchange foreign currencies
To buy and sell shares of publicly traded companies
To exchange physical goods
To provide loans to businesses
#14
What is the purpose of a dividend in finance?
To pay off debt
To indicate a loss
To distribute profits to shareholders
To invest in new projects
#15
What is the purpose of a futures contract in finance?
To predict stock prices
To provide insurance against market fluctuations
To invest in real estate
To secure a loan
Sign In to view more questions.
Quiz Questions with Answers
Forget wasting time on incorrect answers. We deliver the straight-up correct options, along with clear explanations that solidify your understanding.
Popular Quizzes in Banking
Popular Quizzes in Finance
Report