#1
Which of the following is a factor that can contribute to employee satisfaction?
High workload
Poor communication
Recognition for good work
Micromanagement
#2
What is a common outcome of high employee turnover?
Increased productivity
Decreased training costs
Decreased morale
Improved company culture
#3
What is the term used to describe the process of an employee leaving their job?
Employee retention
Employee turnover
Employee engagement
Employee promotion
#4
Which of the following is NOT a potential reason for high employee turnover?
Lack of career advancement opportunities
Positive company culture
Low job satisfaction
Inadequate compensation
#5
What does the term 'churn rate' refer to in the context of employee turnover?
The rate at which employees are hired
The rate at which employees leave the company
The rate at which employees are promoted
The rate at which employees are demoted
#6
Which of the following is NOT a factor that can influence employee satisfaction?
Work-life balance
Recognition and rewards
Job security
Corporate taxation policies
#7
Which of the following is an example of intrinsic motivation?
Salary increase
Employee of the month award
Sense of accomplishment
Promotion
#8
What is a potential consequence of low employee satisfaction?
Decreased absenteeism
Increased turnover
Enhanced teamwork
Improved customer satisfaction
#9
Which theory suggests that employees have different needs that must be met to motivate them?
Maslow's Hierarchy of Needs
Herzberg's Two-Factor Theory
Expectancy Theory
Equity Theory
#10
What is a potential consequence of high employee turnover for an organization?
Decreased recruitment costs
Increased stability
Loss of institutional knowledge
Improved team cohesion
#11
What term is used to describe the process of voluntarily leaving one's job?
Termination
Dismissal
Resignation
Layoff
#12
Which of the following is a potential consequence of high employee turnover?
Decreased recruitment costs
Enhanced organizational stability
Loss of productivity
Improved knowledge retention
#13
Which of the following is an effective strategy to improve employee satisfaction?
Implementing strict policies
Providing opportunities for growth
Increasing surveillance
Reducing benefits
#14
Which of the following is a common method to measure employee satisfaction?
Net Promoter Score (NPS)
Return on Investment (ROI)
Market Share
Gross Profit Margin
#15
Which theory emphasizes the importance of intrinsic and extrinsic factors in employee motivation?
Maslow's Hierarchy of Needs
Herzberg's Two-Factor Theory
Expectancy Theory
Equity Theory
#16
Which of the following is a characteristic of a healthy work environment that contributes to employee satisfaction?
High turnover rate
Lack of communication
Authoritarian leadership
Open and transparent communication
#17
Which of the following is an example of an extrinsic motivator in the workplace?
Sense of achievement
Opportunities for advancement
Recognition from peers
Salary bonus