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Emergency Medical Dispatch (EMD) Principles and Protocols Quiz

#1

What does the acronym EMD stand for in Emergency Medical Dispatch?

Emergency Medical Dispatch
Explanation

EMD stands for Emergency Medical Dispatch.

#2

Which of the following is a primary role of an Emergency Medical Dispatcher (EMD)?

Providing medical instructions over the phone
Explanation

One of the primary roles of an EMD is providing medical instructions over the phone.

#3

In the context of Emergency Medical Dispatch, what does the term 'Chief Complaint' refer to?

The primary medical problem as reported by the caller
Explanation

The term 'Chief Complaint' refers to the primary medical problem as reported by the caller in Emergency Medical Dispatch.

#4

In Emergency Medical Dispatch, what does the term 'Pre-Arrival Instructions' refer to?

Instructions given to the caller before paramedics arrive
Explanation

Pre-Arrival Instructions refer to instructions given to the caller before paramedics arrive in Emergency Medical Dispatch.

#5

What information is crucial for an Emergency Medical Dispatcher to obtain when assessing a medical emergency?

Nature of the patient's problem or complaint
Explanation

The nature of the patient's problem or complaint is crucial information for an Emergency Medical Dispatcher when assessing a medical emergency.

#6

What is the purpose of the 'Reception and Processing' phase in the Emergency Medical Dispatch process?

To gather essential information from the caller
Explanation

The purpose of the Reception and Processing phase in the Emergency Medical Dispatch process is to gather essential information from the caller.

#7

Which communication skill is essential for an Emergency Medical Dispatcher when dealing with distressed callers?

Empathetic and active listening
Explanation

Empathetic and active listening is essential for an Emergency Medical Dispatcher when dealing with distressed callers.

#8

In the context of Emergency Medical Dispatch, what does the term 'MPDS' stand for?

Medical Priority Dispatch System
Explanation

In the context of Emergency Medical Dispatch, MPDS stands for Medical Priority Dispatch System.

#9

Which of the following is a key principle in providing CPR instructions over the phone?

Ensuring a clear and concise communication
Explanation

A key principle in providing CPR instructions over the phone is ensuring clear and concise communication.

#10

What is the primary purpose of the Medical Priority Dispatch System (MPDS)?

To prioritize medical calls based on severity
Explanation

The primary purpose of the Medical Priority Dispatch System (MPDS) is to prioritize medical calls based on severity.

#11

What is the primary goal of the 'Chief Complaint Protocol' in Emergency Medical Dispatch?

To rapidly determine the severity of the emergency
Explanation

The primary goal of the Chief Complaint Protocol in Emergency Medical Dispatch is to rapidly determine the severity of the emergency.

#12

In Emergency Medical Dispatch, what is the role of the 'Call Categorization' process?

To prioritize calls based on the nature and severity of the emergency
Explanation

The role of the Call Categorization process in Emergency Medical Dispatch is to prioritize calls based on the nature and severity of the emergency.

#13

What is the primary purpose of the 'Emergency Medical Dispatch Code of Ethics'?

To establish guidelines for dispatchers' conduct and professionalism
Explanation

The primary purpose of the Emergency Medical Dispatch Code of Ethics is to establish guidelines for dispatchers' conduct and professionalism.

#14

What is the significance of 'Quality Assurance' in Emergency Medical Dispatch?

To review and improve the performance of dispatchers
Explanation

The significance of Quality Assurance in Emergency Medical Dispatch is to review and improve the performance of dispatchers.

#15

What role does the 'Incident Dispatcher' play in the Emergency Medical Dispatch system?

Coordinating multiple emergency responses
Explanation

The role of the Incident Dispatcher in the Emergency Medical Dispatch system is coordinating multiple emergency responses.

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