#1
Which of the following is an essential component of effective communication in healthcare?
Active listening
ExplanationFacilitates understanding of patient needs and concerns.
#2
Which of the following is NOT a characteristic of effective teamwork in healthcare?
Blame culture
ExplanationEncourages accountability and collaboration.
#3
What role does empathy play in effective communication with patients?
It helps build trust and rapport
ExplanationFosters understanding and connection with patients.
#4
What is the primary purpose of the Situation, Background, Assessment, Recommendation (SBAR) communication tool?
To facilitate handoffs and transitions in care
ExplanationEnsures concise and relevant information exchange during care transitions.
#5
Which of the following is NOT an example of non-verbal communication in healthcare settings?
Written notes
ExplanationWritten notes are a form of written, not non-verbal, communication.
#6
What does the acronym SBAR stand for in the context of healthcare communication?
Situation, Background, Assessment, Recommendation
ExplanationStandardized tool for concise and structured communication.
#7
In healthcare, what is the purpose of the 'huddle' as a communication strategy?
To update team members on patient status and goals
ExplanationEnhances team coordination and patient care planning.
#8
What is the purpose of using medical jargon in healthcare communication?
To demonstrate expertise and authority
ExplanationCan lead to misunderstanding and hinder patient comprehension.
#9
Which of the following communication styles is generally considered most effective in healthcare?
Assertive
ExplanationBalances respect for others with clear expression of needs.
#10
Which of the following is NOT a barrier to effective teamwork in healthcare?
Effective leadership
ExplanationEffective leadership promotes collaboration and mitigates barriers.
#11
Which of the following factors can hinder effective communication in healthcare settings?
Hierarchical structures
ExplanationMay inhibit open dialogue and collaboration among team members.