#1
What is the primary goal of effective communication?
To share information clearly and accurately
ExplanationSharing information accurately and clearly.
#2
What is the term for non-verbal communication using facial expressions, body language, and gestures?
Kinesics
ExplanationNon-verbal cues like body language.
#3
Which communication style focuses on assertiveness and cooperation, seeking a win-win resolution?
Assertive
ExplanationBalanced assertiveness and cooperation.
#4
What is the purpose of using 'emoticons' in digital communication?
To express feelings visually
ExplanationVisual representation of emotions.
#5
What is the 'rule of three' in public speaking?
Including three main points for emphasis
ExplanationEmphasizing key points in sets of three.
#6
In digital communication, what does the term 'CC' stand for in an email?
Carbon Copy
ExplanationAdditional recipients of the message.
#7
What is a common guideline for maintaining digital etiquette in online discussions?
Be respectful and considerate
ExplanationMaintaining respect and courtesy.
#8
Which of the following is an example of a formal communication channel in a workplace?
Emails from the boss
ExplanationOfficial messages from superiors.
#9
What does the acronym 'IM' stand for in the context of digital communication?
Instant Messaging
ExplanationReal-time text-based communication.
#10
What does the acronym 'FAQ' stand for in the context of online communication?
Frequently Asked Questions
ExplanationCommon queries and their answers.
#11
What is the purpose of 'BCC' in an email?
Blind Courtesy Copy
ExplanationRecipient remains hidden.
#12
Why is it important to consider cultural differences in communication?
To ensure effective communication across cultures
ExplanationFacilitating effective cross-cultural communication.
#13
In a virtual meeting, why is it essential to mute your microphone when not speaking?
To avoid background noise
ExplanationPreventing unwanted audio interference.
#14
What is the 'golden rule' of effective communication?
Treat others as you want to be treated
ExplanationReciprocal respect in communication.
#15
Why is using all capital letters in digital communication considered rude?
Conveys shouting
ExplanationPerceived as aggressive or intense.