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Effective Communication and Decision-Making Styles Quiz

#1

Which of the following is not a characteristic of effective communication?

Confusion
Explanation

Lack of clarity and understanding

#2

What is the primary purpose of decision-making styles?

To enhance decision-making effectiveness
Explanation

Improving decision outcomes

#3

Which of the following is a key element of active listening?

Maintaining eye contact
Explanation

Non-verbal cue indicating attentiveness

#4

In decision-making, what does the term 'confirmation bias' refer to?

Considering only information that supports one's existing beliefs
Explanation

Selective acceptance of confirming data

#5

Which of the following is a characteristic of effective feedback?

Timeliness
Explanation

Promptness in response

#6

What is a common barrier to effective communication?

Assumptions
Explanation

Preconceived notions hindering understanding

#7

Which of the following is an example of non-verbal communication?

Facial expressions
Explanation

Communication through facial cues

#8

What decision-making style involves a group of individuals discussing and agreeing upon a decision?

Democratic
Explanation

Consensual decision-making

#9

Which communication style is characterized by assertiveness and cooperation?

Assertive
Explanation

Balancing self-assurance and collaboration

#10

What decision-making style involves making decisions without consulting others?

Autocratic
Explanation

Independent decision-making

#11

Which decision-making style encourages input from team members but retains final decision-making authority with the leader?

Consultative
Explanation

Leader seeks input before deciding

#12

What is a characteristic of the laissez-faire decision-making style?

High employee autonomy
Explanation

Maximized employee freedom

#13

Which of the following decision-making styles emphasizes individual control over the decision-making process?

Autocratic
Explanation

Centralized decision-making authority

#14

What is a potential drawback of the autocratic decision-making style?

Limited employee involvement
Explanation

Reduced employee participation

#15

In the context of communication, what does the term 'jargon' refer to?

Technical terminology specific to a particular field
Explanation

Specialized language for professionals

#16

In the context of decision-making, what does the term 'groupthink' refer to?

Seeking consensus at all costs
Explanation

Suppressing dissent for harmony

#17

In the context of communication, what does the term 'paraphrasing' refer to?

Summarizing the main points in one's own words
Explanation

Rephrasing to convey understanding

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