#1
Which of the following best defines organizational culture?
The shared values, beliefs, and practices within an organization
ExplanationOrganizational culture refers to the shared values, beliefs, and practices that shape the behavior of individuals within a specific organization.
#2
What does 'cross-cultural management' refer to?
Managing employees who work in different countries
Explanation'Cross-cultural management' involves effectively managing and leading employees who come from diverse cultural backgrounds and may work in different countries.
#3
Which of the following is NOT a potential challenge in cross-cultural management?
Uniform understanding of organizational goals
ExplanationUniform understanding of organizational goals is not a challenge in cross-cultural management; rather, diverse interpretations of goals across cultures pose challenges.
#4
What is the primary benefit of promoting cross-cultural understanding in an organization?
Enhanced creativity and innovation
ExplanationPromoting cross-cultural understanding in an organization enhances creativity and innovation by bringing diverse perspectives and ideas together.
#5
What is the concept of 'cultural intelligence' (CQ) in cross-cultural management?
The capacity to adapt and function effectively in culturally diverse situations
Explanation'Cultural intelligence' (CQ) in cross-cultural management refers to the capacity to adapt and function effectively in situations involving cultural diversity.
#6
Which of the following is an example of a high-context culture?
Japan
ExplanationJapan is an example of a high-context culture, where communication relies heavily on non-verbal cues, context, and shared understanding.
#7
What role does leadership play in shaping organizational culture?
Leadership behavior can significantly influence organizational values and norms
ExplanationLeadership behavior plays a crucial role in shaping organizational culture, as leaders set examples and influence the values and norms within an organization.
#8
What is the difference between 'ethnocentrism' and 'cultural relativism'?
Ethnocentrism involves judging other cultures based on the standards of one's own culture, whereas cultural relativism involves viewing other cultures within their own context.
Explanation'Ethnocentrism' involves judging other cultures based on one's own cultural standards, while 'cultural relativism' involves understanding and evaluating other cultures within their own context.
#9
Which cultural dimension, proposed by Geert Hofstede, refers to the extent to which a society accepts hierarchical order?
Power distance
ExplanationPower distance, in Hofstede's cultural dimensions, reflects the extent to which a society accepts and expects hierarchical order and authority.
#10
What does the 'glass ceiling' phenomenon refer to in cross-cultural management?
An invisible barrier that prevents certain demographic groups from advancing to top positions
ExplanationThe 'glass ceiling' phenomenon in cross-cultural management refers to an invisible barrier that hinders certain demographic groups from reaching top positions within an organization.
#11
What is 'cultural convergence' in the context of globalization?
The tendency for cultures to become more similar due to increased interaction and communication
Explanation'Cultural convergence' in the context of globalization is the tendency for cultures to become more similar as a result of increased interaction and communication.
#12
What is 'culture shock' in the context of international assignments?
The feeling of disorientation and anxiety when confronted with an unfamiliar culture
Explanation'Culture shock' in international assignments refers to the feeling of disorientation and anxiety when individuals are exposed to and must adapt to an unfamiliar culture.
#13
What role does diversity training play in cross-cultural management?
It helps employees develop cultural competence and sensitivity
ExplanationDiversity training in cross-cultural management plays a key role in helping employees develop cultural competence and sensitivity towards diverse perspectives and backgrounds.
#14
What does 'acculturation' refer to in cross-cultural management?
The process of adapting to a new culture
Explanation'Acculturation' in cross-cultural management refers to the process of adapting to and adopting the values and behaviors of a new culture.