#1
Which of the following is not a characteristic of conflict?
Avoidable
ExplanationConflict is not always avoidable and often arises from differing needs or interests.
#2
What are the types of conflict?
Task, relationship, and process
ExplanationConflict can arise from tasks, relationships, or processes within a group or organization.
#3
What is the primary source of conflict?
Limited resources
ExplanationConflict often arises from competition or scarcity of resources.
#4
What is a form of constructive conflict?
Collaborating
ExplanationCollaboration involves joint problem-solving and mutual respect, leading to positive outcomes and strengthened relationships.
#5
Which of the following is not a component of the conflict process?
Societal components
ExplanationWhile societal factors may influence conflicts, they are not inherent components of the conflict process, which typically involves stages like escalation, confrontation, and resolution.
#6
What is an example of a destructive conflict?
Competing over resources
ExplanationDestructive conflicts involve direct competition over resources, leading to negative outcomes.
#7
Which of the following is not an assumption underlying the dynamic nature of conflict?
Conflict can be resolved with one-time intervention
ExplanationConflict resolution often requires ongoing effort and communication, not just one-time interventions.
#8
Which of the following is not a strategy for managing conflict?
Escalation
ExplanationEscalation is a consequence of unmanaged conflict rather than a strategy for managing it.
#9
What is the goal of conflict resolution?
To resolve differences fairly
ExplanationConflict resolution aims to find equitable solutions to differences between parties.
#10
Which of the following is not a potential benefit of conflict?
Decreased productivity
ExplanationConflict, when managed effectively, can lead to increased creativity, innovation, and problem-solving, not decreased productivity.
#11
What is an example of a latent conflict?
Tension arising from an unmet need
ExplanationLatent conflicts are underlying tensions resulting from unaddressed needs or issues.
#12
Which of the following is not a phase in the conflict process?
Communication
ExplanationCommunication is integral to every phase of conflict, not separate from them.
#13
Which of the following is not a stage in the conflict process?
Epiphany
ExplanationEpiphany does not represent a distinct stage in the conflict process, which typically involves escalation, confrontation, and resolution.
#14
Which of the following is not a characteristic of productive conflict?
Resolves the issue quickly
ExplanationProductive conflict may involve prolonged discussion and exploration before resolution, not necessarily quick resolution.
#15
Which of the following is not an approach to conflict resolution?
Avoidance
ExplanationAvoidance perpetuates unresolved conflicts rather than actively seeking resolution.