#1
In the context of mediation, what is the primary role of a mediator?
To facilitate communication and assist in reaching a resolution
ExplanationMediator facilitates dialogue and resolution.
#2
Which of the following is a key characteristic of effective communication in mediation?
Encouraging open and honest dialogue
ExplanationEffective mediation fosters open dialogue.
#3
What is the primary difference between distributive and integrative mediation approaches?
Distributive focuses on expanding the pie, while integrative aims for a fair share of the existing pie
ExplanationDistributive expands, integrative seeks fair share.
#4
What is the significance of confidentiality in the mediation process?
It fosters an environment where parties can openly discuss their issues without fear of disclosure
ExplanationConfidentiality encourages open discussion.
#5
What is the role of emotions in the mediation process?
Acknowledging and addressing emotions can contribute to the resolution of conflicts
ExplanationEmotions contribute to conflict resolution.
#6
Which of the following best describes the concept of mediatization?
The integration of media into various aspects of social life, including communication processes
ExplanationMediatization integrates media into social life.
#7
What is a potential drawback of relying heavily on media in the mediatization process?
Biased representation and distortion of reality
ExplanationMedia reliance may distort reality.
#8
What role does culture play in the mediation process?
It can influence communication styles and expectations
ExplanationCulture affects communication.
#9
What is the main goal of mediatization in the context of social institutions?
To integrate media practices into everyday activities
ExplanationMediatization integrates media into daily life.
#10
Why is active listening crucial for effective communication in mediation?
It helps parties feel understood and promotes constructive dialogue
ExplanationActive listening fosters understanding.
#11
Which communication model is often associated with mediation?
Interactive model
ExplanationMediation often uses interactive communication.
#12
What distinguishes face-to-face communication in mediation from online or virtual communication processes?
Reduced non-verbal cues
ExplanationFace-to-face lacks non-verbal cues.
#13
In mediation, what is the significance of establishing trust between the parties?
It helps create a conducive environment for resolution
ExplanationTrust fosters resolution.
#14
How does the mediator's neutrality contribute to the effectiveness of the mediation process?
It ensures fairness and encourages open communication
ExplanationNeutrality ensures fairness and openness.
#15
What potential challenge might arise when dealing with power imbalances between parties in mediation?
They can hinder open communication and affect the fairness of the process
ExplanationPower imbalances hinder fairness and communication.