#1
Which of the following best defines attitude in human relations?
It is a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object.
ExplanationAttitude is a learned predisposition influencing consistent favorable or unfavorable responses.
#2
What does perception refer to in the context of human relations?
It is the process of organizing and interpreting sensory information.
ExplanationPerception involves organizing and interpreting sensory information.
#3
Which theory suggests that attitudes are developed through classical conditioning, operant conditioning, and social learning?
Learning theory
ExplanationAttitudes are formed through classical conditioning, operant conditioning, and social learning in the Learning theory.
#4
In human relations, what is the term for the tendency to attribute our own behavior to external, situational factors, while attributing others' behaviors to internal, dispositional factors?
Self-serving bias
ExplanationSelf-serving bias is attributing one's behavior to external factors and others' behavior to internal factors.
#5
What term describes the process by which we selectively pay attention to information that reinforces our preexisting attitudes and beliefs?
Confirmation bias
ExplanationConfirmation bias is selectively paying attention to information that reinforces existing attitudes.
#6
Which theory suggests that people are motivated to maintain consistency between their attitudes and their behavior?
Cognitive dissonance theory
ExplanationCognitive dissonance theory posits motivation for consistency between attitudes and behavior.
#7
What is the term for the process of forming impressions of others based on available information?
Perception
ExplanationPerception is forming impressions based on available information in human relations.
#8
Which of the following factors influences perception in human relations?
All of the above
ExplanationAll of the above factors influence perception in human relations.
#9
Which of the following is NOT a component of the ABC model of attitudes?
Decisional component
ExplanationDecisional component is not a part of the ABC model of attitudes.
#10
What is the term for the tendency to judge others based on our own cultural norms and values?
Ethnocentrism
ExplanationEthnocentrism is judging others based on one's own cultural norms and values.
#11
Which theory suggests that attitudes are formed based on the strength of the underlying beliefs, their evaluation, and the connection between beliefs and evaluations?
Elaboration likelihood model
ExplanationElaboration likelihood model proposes attitudes form based on belief strength, evaluation, and the connection between beliefs and evaluations.
#12
In human relations, what term describes the tendency to seek out information that confirms our preexisting beliefs while ignoring or dismissing information that contradicts them?
Confirmation bias
ExplanationConfirmation bias is seeking information confirming preexisting beliefs and dismissing contradictory information.
#13
According to the elaboration likelihood model, which route to persuasion involves careful consideration of arguments and evidence?
Central route
ExplanationCentral route to persuasion involves careful consideration of arguments and evidence.
#14
In human relations, what does the term 'halo effect' refer to?
Tendency for positive qualities to be associated with one another
ExplanationHalo effect is associating positive qualities with each other.