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Queuing Theory Quiz

#1

What is the primary goal of Queuing Theory?

Minimizing waiting time
Explanation

Optimizing efficiency by reducing customer wait times.

#2

In the context of Queuing Theory, what does 'blocking' refer to?

The phenomenon where customers cannot enter a full queue
Explanation

Preventing customers from joining a full queue.

#3

What does 'queue length' represent in Queuing Theory?

The total number of customers in the system
Explanation

Number of customers currently waiting in the queue.

#4

What does 'queue capacity' represent in Queuing Theory?

The maximum number of customers a queue can hold
Explanation

Limit on the number of customers the queue can accommodate.

#5

What does 'arrival rate' refer to in Queuing Theory?

The rate at which customers enter the system
Explanation

Rate of new customers entering the queuing system.

#6

In a queuing system, what does the term 'service rate' represent?

The rate at which customers are served
Explanation

Speed at which customers are processed or served.

#7

What does the term 'queue discipline' refer to in Queuing Theory?

The way servers handle incoming requests
Explanation

Rules governing how customers are served.

#8

What is the difference between an open and closed queuing system?

Open systems allow unlimited customers, closed systems have a fixed capacity
Explanation

Capacity constraints differentiate open and closed systems.

#9

In a queuing system, what does the term 'inter-arrival time' refer to?

The time between the arrival of successive customers
Explanation

Duration between consecutive customer arrivals.

#10

What is the purpose of Little's Law in Queuing Theory?

To relate the average number of customers, arrival rate, and service rate
Explanation

Establishes relationship between queue metrics for analysis.

#11

What is the significance of the 'Erlang formula' in Queuing Theory?

To model queuing systems with limited capacity
Explanation

Specifically models systems with finite capacity.

#12

What does the 'utilization factor' represent in Queuing Theory?

The percentage of time the server is busy
Explanation

Measure of how effectively the server is utilized.

#13

What is the purpose of the 'M/M/1 queue model' in Queuing Theory?

To model systems with a single server and exponential inter-arrival and service times
Explanation

Simple model for analyzing single-server systems.

#14

What is the purpose of the 'Kendall notation' in Queuing Theory?

To categorize queuing systems using a standardized notation
Explanation

Standardized method for classifying queuing systems.

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