#1
Which of the following is NOT a factor influencing purchasing behavior?
Demographic factors
ExplanationDemographic factors are not direct influences on purchasing behavior.
#2
Which stage in the consumer decision-making process involves evaluating different brands or products to make a final selection?
Consideration
ExplanationConsideration is the stage where consumers evaluate various options before making a final decision.
#3
Which factor refers to the individual's ability to process information and make decisions based on personal knowledge, experience, and education?
Personal factors
ExplanationPersonal factors relate to an individual's ability to process information and make decisions based on personal attributes.
#4
Which type of buying decision behavior involves low consumer involvement and little-to-no significant brand differences?
Habitual buying behavior
ExplanationHabitual buying behavior involves low consumer involvement and minimal brand differences.
#5
Which stage in the consumer decision-making process involves recognizing a problem or need that can be satisfied by purchasing a product or service?
Need recognition
ExplanationNeed recognition is the stage where consumers identify a problem or need that can be addressed by purchasing a product or service.
#6
In marketing, what does the AIDA model represent?
Attention, Interest, Desire, Action
ExplanationThe AIDA model represents the stages of consumer engagement: Attention, Interest, Desire, and Action.
#7
What is the term used for the tendency of consumers to purchase additional items along with the original item?
Cross-selling
ExplanationCross-selling refers to the strategy of selling additional items alongside the original purchase.
#8
What is the term for the tendency of consumers to purchase more expensive items or upgrades than originally intended?
Upselling
ExplanationUpselling involves encouraging consumers to buy more expensive items or upgrades.
#9
Which of the following is NOT a type of buying decision behavior according to the complexity of the purchase?
Impulse buying
ExplanationImpulse buying is not categorized as a type of buying decision behavior based on purchase complexity.
#10
What is the term for the tendency of consumers to stick with a particular brand or product despite the availability of other options?
Brand loyalty
ExplanationBrand loyalty is the tendency of consumers to stick with a specific brand or product.
#11
Which stage in the consumer decision-making process involves the consumer evaluating their satisfaction with the purchased product or service?
Post-purchase evaluation
ExplanationPost-purchase evaluation is the stage where consumers assess their satisfaction with the purchased product or service.
#12
Which psychological factor influences consumer purchasing decisions by creating a sense of urgency or scarcity?
Persuasion
ExplanationPersuasion plays a role in creating urgency or scarcity to influence consumer purchasing decisions.
#13
What is the term for a group of potential customers with similar characteristics who are likely to exhibit similar purchasing behavior?
Target market
ExplanationA target market consists of potential customers sharing similar characteristics and purchasing behaviors.
#14
Which theory suggests that consumers are rational decision-makers who seek to maximize their utility?
Economic theory
ExplanationEconomic theory posits that consumers are rational decision-makers striving to maximize their utility.
#15
What is the term for the process of changing or adjusting the marketing mix to influence consumer behavior?
Marketing adaptation
ExplanationMarketing adaptation involves adjusting the marketing mix to influence consumer behavior.
#16
What is the term for a situation where a consumer experiences discomfort or tension after making a purchase decision?
Cognitive dissonance
ExplanationCognitive dissonance refers to discomfort or tension after making a purchase decision.
#17
Which psychological theory suggests that individuals strive to maintain consistency among their beliefs, attitudes, and behaviors?
Cognitive dissonance theory
ExplanationCognitive dissonance theory posits that individuals aim to maintain consistency among their beliefs, attitudes, and behaviors.