#1
Which of the following is NOT a principle of effective communication?
Complexity
ExplanationSimplicity is key to effective communication.
#2
What is active listening?
Listening to understand and giving feedback accordingly
ExplanationActive listening involves attentive understanding and response.
#3
Which of the following is an example of non-verbal communication?
Gesturing
ExplanationGesturing is a form of non-verbal communication.
#4
What is the primary goal of coaching?
To empower
ExplanationCoaching aims to empower individuals.
#5
Which of the following is a key element of effective communication in a team setting?
Collaboration
ExplanationCollaboration fosters effective team communication.
#6
In coaching, what does the acronym SMART stand for?
Specific, Measurable, Achievable, Relevant, Time-bound
ExplanationSMART criteria guide goal-setting for coaching.
#7
Which of the following is a barrier to effective communication?
Selective perception
ExplanationSelective perception hinders accurate understanding.
#8
What does the Johari Window model represent in communication?
Awareness of self and others
ExplanationThe Johari Window maps awareness in communication.
#9
Which of the following is a characteristic of effective feedback?
Focused on behavior
ExplanationEffective feedback targets specific behaviors.
#10
What is the difference between coaching and mentoring?
Coaching focuses on performance, mentoring focuses on development
ExplanationCoaching emphasizes performance improvement; mentoring focuses on broader development.
#11
What is a common coaching technique used to help individuals discover their own solutions to problems?
Facilitating
ExplanationFacilitating enables self-discovery of solutions.