Listening and Responding Skills Quiz

Passive listening involves being physically present but mentally absent, as in daydreaming.

Active listening requires engagement, such as asking questions to clarify understanding.

Leaning forward is a non-verbal cue indicating engagement and active listening.

Mirroring involves reflecting the speaker's exact words back to them to show understanding.

Empathetic listening involves understanding and connecting with the speaker's emotions.

Paraphrasing involves restating the speaker's message using different words to ensure understanding.

Concentration aids effective listening; distractions are barriers.

Reflecting involves providing feedback to the speaker to demonstrate understanding of their message.

Mindfulness helps to focus attention and overcome internal distractions during listening.

Empathy is the ability to understand and share the feelings of another person.

Deep listening involves paying attention not only to words but also to underlying emotions and messages.

Selective hearing involves tuning out information, which hinders effective listening.

Critical listening involves analyzing and evaluating the speaker's message for accuracy and validity.

Deep listening involves understanding the speaker's underlying needs, motives, and emotions.

Probing involves asking questions to gain deeper insight and understanding into the speaker's message.