#1
Which role is responsible for coordinating resources and managing incidents?
Incident Commander
ExplanationOversees resource coordination and incident management.
#2
What is the primary goal of incident management?
To respond to and recover from incidents effectively
ExplanationEfficiently respond to and recover from incidents.
#3
Which document outlines the roles, responsibilities, and protocols for responding to incidents within an organization?
Incident Response Plan
ExplanationDefines roles, responsibilities, and protocols for incident response.
#4
In an incident management context, what does SLA stand for?
Service Level Agreement
ExplanationService Level Agreement in incident management.
#5
Which phase of the incident management process involves restoring normal operations?
Recovery
ExplanationRestoring normal operations after an incident.
#6
What is the purpose of a 'tabletop exercise' in incident management?
To simulate an incident in a discussion-based environment
ExplanationSimulating incidents in discussion-based settings.
#7
In an incident command structure, who is responsible for communicating with the media and other organizations?
Public Information Officer
ExplanationHandles communication with media and other organizations.
#8
What is the purpose of a tabletop exercise in incident management?
To simulate an incident in a controlled environment
ExplanationSimulate incidents in controlled settings for preparedness.
#9
During an incident, what is the purpose of establishing a chain of command?
To delegate authority and responsibilities
ExplanationDelegating authority and responsibilities for efficient management.
#10
Who is responsible for ensuring the safety of responders and victims during an incident?
Safety Officer
ExplanationEnsures safety of responders and victims.
#11
In the incident command structure, which role is responsible for managing financial aspects related to the incident?
Finance/Administration Section Chief
ExplanationManages financial aspects of the incident.
#12
What is the purpose of a 'hot wash' session after an incident?
To review the incident response while details are fresh in mind
ExplanationReviewing incident response while details are fresh.
#13
Which of the following is NOT a phase of the incident management lifecycle?
Punishment
ExplanationPunishment is not a phase in incident management.
#14
What is the primary purpose of the 'lessons learned' phase in incident management?
To analyze the incident and identify areas for improvement
ExplanationAnalyze incidents to identify improvement areas.
#15
What is the primary objective of establishing an incident management team?
To centralize decision-making and coordination during incidents
ExplanationCentralizes decision-making and coordination during incidents.
#16
What is the purpose of conducting a post-mortem analysis after an incident?
To review the incident response and identify areas for improvement
ExplanationReviewing incident response for improvement areas.