#1
What is the key to effective team communication?
Open and honest communication
ExplanationTransparency and sincerity foster understanding and trust among team members.
#2
In team communication, what does the term 'ICE' represent?
Isolate, Criticize, Exclude
ExplanationBehaviors that undermine team cohesion and collaboration, causing negativity and disengagement.
#3
What is the primary purpose of establishing team norms?
To foster a positive team culture and behavior
ExplanationNorms set expectations, promote collaboration, and reinforce desired behaviors within the team.
#4
What is the significance of the 'parking lot' in a meeting?
A space for unresolved issues or off-topic discussions
ExplanationThe parking lot captures ideas or concerns that arise during the meeting but need to be addressed later.
#5
What is the primary goal of using a RACI matrix in project management?
Clarifying roles and responsibilities
ExplanationThe RACI matrix assigns roles (Responsible, Accountable, Consulted, Informed) to ensure clarity and accountability in project tasks.
#6
Which communication channel is asynchronous?
Email
ExplanationEmail allows messages to be sent and received at different times, not requiring immediate responses.
#7
What is the purpose of an agenda in a meeting?
To set the tone
ExplanationAgendas provide structure, focus, and expectations for the meeting.
#8
What is the purpose of a retrospective meeting in Agile methodology?
Reviewing past performance and improving processes
ExplanationReflecting on what worked well, what didn't, and making adjustments for continuous improvement.
#9
Which factor is crucial for maintaining effective virtual team communication?
Trust among team members
ExplanationTrust fosters collaboration, openness, and reliability in virtual team interactions.
#10
Which of the following is a characteristic of an effective meeting agenda?
Clear objectives and time allocation
ExplanationAgendas outline specific goals and allocate time wisely to maximize meeting efficiency.
#11
What does the term 'active listening' mean in team communication?
Fully concentrating, understanding, responding, and remembering
ExplanationActively engaging with the speaker by giving full attention and processing the information effectively.
#12
Which of the following is a common barrier to effective team communication?
Assumptions
ExplanationAssumptions can lead to misunderstandings and misinterpretations, hindering effective communication.
#13
What is the primary goal of using non-verbal communication cues in a team setting?
To express emotions and enhance understanding
ExplanationNon-verbal cues provide additional context, empathy, and clarity to verbal messages.
#14
Which of the following is an example of a synchronous communication method?
Instant messaging
ExplanationReal-time exchange of messages enabling immediate responses and interactions.
#15
In a team setting, what is the purpose of a check-in during a meeting?
Providing updates on personal and professional well-being
ExplanationChecking in allows team members to connect on a personal level, fostering empathy and rapport.