#1
Which of the following is a non-verbal communication method?
Facial expressions
ExplanationFacial expressions convey messages without words.
#2
Which communication model includes the elements of encoder, message, channel, decoder, and feedback?
Transactional model
ExplanationThe transactional model includes elements for encoding, decoding, and feedback.
#3
Which communication barrier is related to making assumptions about others without proper information?
Stereotyping barrier
ExplanationStereotyping barrier involves making assumptions without adequate information.
#4
Which communication skill involves expressing oneself clearly and effectively?
Assertiveness
ExplanationAssertiveness is the ability to express oneself clearly and effectively.
#5
What role does self-reflection play in improving communication skills?
It helps identify strengths and areas for improvement
ExplanationSelf-reflection aids in recognizing strengths and areas for improvement in communication skills.
#6
What does the term 'body language' refer to in communication?
Gestures and movements
ExplanationBody language involves non-verbal signals such as gestures and movements.
#7
What is the primary purpose of active listening in communication?
To understand and retain information
ExplanationActive listening aims to comprehend and remember communicated information.
#8
Which communication channel is synchronous in nature?
Instant messaging
ExplanationInstant messaging allows real-time, synchronous communication.
#9
What is the 'I' in the acronym 'I-Messages' used for in communication?
Individual
Explanation'I' in 'I-Messages' stands for expressing personal feelings or thoughts.
#10
What is the role of cultural sensitivity in effective communication?
It promotes understanding and respect
ExplanationCultural sensitivity fosters understanding and respect in communication.
#11
In the context of communication, what does 'feedback' refer to?
Responding to a message
ExplanationFeedback involves responding to or acknowledging a message.
#12
What is the difference between sympathy and empathy in communication?
Sympathy involves understanding, empathy involves feeling with the other person
ExplanationSympathy is understanding, while empathy involves shared emotional experience.
#13
What role does non-verbal communication play in conveying emotions?
Significant impact
ExplanationNon-verbal cues have a powerful impact on conveying emotions.
#14
What is the purpose of a 'filter' in the context of communication?
To distort information
ExplanationA filter distorts or alters information in the communication process.
#15
In the communication process, what is the purpose of encoding?
To transmit the message
ExplanationEncoding is the process of preparing and transmitting the message.