#1
Which of the following is NOT a characteristic of active listening?
Interruption
ExplanationActive listening involves fully concentrating, understanding, responding, and remembering what is being said without interruption.
#2
What is the primary goal of therapeutic communication?
To build rapport and trust
ExplanationTherapeutic communication aims to establish a supportive relationship, promoting openness and trust between the communicator and the recipient.
#3
Which type of question encourages the client to provide more detailed responses?
Open-ended
ExplanationOpen-ended questions prompt expansive responses, fostering deeper exploration and understanding.
#4
Which of the following is a nonverbal communication technique often used in counseling?
Body language
ExplanationBody language, including gestures, facial expressions, and posture, conveys emotions and messages without words, enhancing communication in counseling.
#5
Which of the following is NOT a characteristic of empathetic listening?
Offering solutions
ExplanationEmpathetic listening focuses on understanding the speaker's perspective without imposing solutions or judgment, fostering a supportive and non-judgmental environment.
#6
Which communication technique involves rephrasing the client's message to ensure understanding?
Paraphrasing
ExplanationParaphrasing helps ensure accurate comprehension by rephrasing the client's message in the communicator's own words.
#7
What is a common barrier to effective communication in counseling?
Defensiveness
ExplanationDefensiveness impedes open communication by creating resistance to feedback or perceived criticism.
#8
What does the acronym SOLER stand for in the context of therapeutic communication?
Sit, Open, Lean, Eye contact, Relax
ExplanationSOLER represents key nonverbal behaviors in therapeutic communication, enhancing engagement and connection.
#9
What is the purpose of using silence in therapeutic communication?
To allow clients to gather their thoughts
ExplanationSilence creates space for reflection and introspection, enabling clients to articulate thoughts and feelings at their own pace.
#10
Which of the following is NOT a technique used in motivational interviewing?
Confrontation
ExplanationMotivational interviewing emphasizes collaboration and empathy rather than confrontation, focusing on eliciting intrinsic motivation for change.
#11
Which of the following is a microskill of therapeutic communication used to show understanding?
Reflection
ExplanationReflection involves mirroring the client's thoughts and feelings to demonstrate understanding and encourage deeper exploration.
#12
In Gestalt therapy, what does the 'empty chair' technique involve?
Expressing feelings towards an absent person or part
ExplanationThe 'empty chair' technique encourages clients to role-play and express unresolved feelings towards individuals or aspects of themselves.
#13
Which communication technique involves focusing on the present moment and immediate experience?
Mindfulness
ExplanationMindfulness cultivates awareness of the present moment, facilitating authentic engagement and connection in communication.
#14
In cognitive-behavioral therapy (CBT), what is the term for the process of identifying and challenging irrational thoughts?
Cognitive restructuring
ExplanationCognitive restructuring involves identifying and challenging irrational or distorted thoughts, replacing them with more balanced and realistic perspectives, a key component of cognitive-behavioral therapy (CBT).