#1
Which of the following is an example of non-verbal communication in nursing care?
Making eye contact with a patient
ExplanationNon-verbal communication involves using eye contact to convey understanding and connection.
#2
What is the primary goal of therapeutic communication in nursing?
To establish rapport and trust with patients
ExplanationThe primary goal of therapeutic communication is to build rapport and trust with patients, fostering a positive nurse-patient relationship.
#3
Which communication skill involves the ability to understand and share the feelings of another?
Empathy
ExplanationEmpathy is the communication skill that involves understanding and sharing the feelings of another, demonstrating compassion.
#4
What is the purpose of using the teach-back method in nursing communication?
To test the patient's knowledge retention
ExplanationThe teach-back method is used to assess and confirm the patient's understanding by having them explain information in their own words, testing knowledge retention.
#5
Which communication skill involves being fully present and engaged in the conversation?
Active listening
ExplanationActive listening is a communication skill that involves being fully present, attentive, and engaged in the conversation to understand the patient's needs.
#6
What does SBAR stand for in nursing communication?
Situational Background, Assessment, Recommendation
ExplanationSBAR is an acronym for a structured communication technique used during handoffs to ensure clear and concise information exchange.
#7
Which communication technique involves restating the patient's message to confirm understanding?
Paraphrasing
ExplanationParaphrasing is a communication skill where the nurse repeats the patient's message in their own words to confirm comprehension.
#8
Which of the following is an example of therapeutic communication?
Providing empathy and active listening
ExplanationTherapeutic communication involves showing empathy and actively listening to promote a trusting nurse-patient relationship.
#9
What is the purpose of using closed-ended questions in nursing communication?
To gather specific information quickly
ExplanationClosed-ended questions are used to gather specific information quickly, limiting the range of possible responses.
#10
Which communication technique involves asking open-ended questions to encourage patients to share more information?
Exploring
ExplanationExploring is a technique that involves asking open-ended questions to encourage patients to share more information and express their thoughts and feelings.
#11
What is the purpose of using the CUS technique in nursing communication?
To assertively communicate concerns
ExplanationCUS (Concern, Uncomfortable feeling, Safety issue) is used to assertively communicate concerns in a clear and structured manner.
#12
In nursing communication, what does the acronym SOLER stand for?
Sit facing the patient, Observe, Lean forward, Establish eye contact, Relax
ExplanationSOLER is an acronym representing non-verbal communication techniques: Sit facing the patient, Observe, Lean forward, Establish eye contact, and Relax.
#13
What is the purpose of using the DESC script in nursing communication?
To assertively address and resolve conflicts
ExplanationThe DESC (Describe, Express, Specify, Consequences) script is used in nursing to assertively address and resolve conflicts by providing a structured approach.
#14
What is the significance of using the Situation-Background-Assessment-Recommendation (SBAR) technique in nursing communication?
To ensure clear and structured communication during handoffs
ExplanationThe SBAR technique in nursing communication is significant for ensuring clear and structured information exchange during handoffs, promoting patient safety.
#15
What is the primary goal of using therapeutic communication techniques in nursing?
To build trust and rapport with the patient
ExplanationThe primary goal of using therapeutic communication techniques in nursing is to build trust and rapport with the patient, fostering a positive nurse-patient relationship.